Customer Ratings & Reviews
- Model:
- 55M550NU
- SKU:
- 6618500
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the impressive picture quality of the 55" Class M550 Series QLED 4K UHD Smart Fire TV, along with its ease of setup and brightness. Some customers have noted experiencing lag with the TV. However, some gamers have reported having no issues using the TV with their gaming consoles.
This summary was generated by AI based on customer reviews.
Features with AI limitations. Needs AI upgrade.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Features with severe AI problems. Same reason we had to return the Hisense and ROKO TVs we purchased. The AI is not refined nor advanced enough to handle the 4k and 4K upscaler. Maybe 2025 or 2026 will have a better AI upgrade.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits right where I needed it. Great price on sale at $279.
I would recommend this to a friendQLED=glitched out white colors & resetting to home
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this tv. Yes it does display, but on games or white objects in general (think white dots on a gaming radar), they rapidly vibrate around until to stop moving. Its not on most of the picture but white over something always glitches out when moving. Within 2 months and hdmi port stopped working. And a very annoying problem is when watching streaming video apps, randomly the tv will go back to the home page of the whole tv. Either i got a lemon or QLED is a terrible rip off of an extra $100. DO NOT BUY QLED
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ChuckManly, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, serves my purposes well. People at my Best Buy were super awesome and helpful.
I would recommend this to a friendFalse advertisement of QLED feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would best buy sell this product with QLED feature? The picture quality of this product is 4KUHD not QLED.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TariqN, Thank you for your review of the Toshiba 55M550NU. We are truly sorry to hear that this unit failed to wow you. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team.
poor color and picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to keep consistent color from channel to channel, also picture fades out when viewed from side.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RodD, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. Warm regards, Toshiba Support Team.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning it for less than a month, my screen has started to flicker when playing virtually anything on it:( I will be returning it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello BrianLG, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not a good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brightness is extremely low even when you turn it up all the way. When the light is on it’s even worse you can’t see it. Tv is not worth buying. Picture is okay when the light is off but it’s still not as bright as it should be.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Monica, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return. The color of screen was too bright for white and adjusting did not fix the problem.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BC1224, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Toshiba tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality TV sound went out , tuner went out after three weeks
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello CruzC, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Worthless Oled tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd new Toshiba m550 freeze, sound sometimes pause and skips, picture sometimes get worst. Need to return and never gets Toshiba TV
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RaulJ, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Toshiba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.L disappointed there was no sound after two days. Do not buy Toshiba TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DatL, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Toshiba is a no go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never purchase another Toshiba TV. first week we had the TV, when watching a program, all of a sudden i could not understand anything that was being said on the television when people were talking, the television the volume sound was very blurred. This has happend twice since we had the tv.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Jackie, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Please complete a factory reset by following these steps Settings > Device and Software > Factory Reset. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
remote problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is slow and sometimes doesn't do what ypu "asked" at all or does something different.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Gaming performance, Picture quality
Perfect tv for any setting !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now this tv right here there is not enough words to describe how much I love this Tv ! It’s sharp seamless clean low profile is sleek perfect gaming tv the sound is great with a subwoofer ,and the picture is picture perfect I highly recommend I really like Toshiba tvs I even like it over my Samsung .
I would recommend this to a friend - Pros mentioned:Picture quality
great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My other tv's are a 75" TCL qm7 and a 65" Hisense u6. The picture on this tv is just as good, the sound is ample for me. So far I'm really happy withDon't miss out on this one it. It's on sale for a GREAT price.
I would recommend this to a friend - Pros mentioned:Picture quality
Bedroom TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I moved and needed a tv for my bedroom and didn’t want to spend thousands of dollars on one. This one went in my bedroom. Looks and functions wonderfully.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and sounds good just using the speakers it has.
I would recommend this to a friend