Customer Ratings & Reviews
- Model:
- 65C350KU
- SKU:
- 6458646
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, price, and easy setup. Many customers rave about the exceptional picture quality, with vivid colors and crisp resolution, while others appreciate the affordability of the TV without compromising on quality. The Fire TV platform is also a popular feature, offering a wide variety of apps and games. However, there are some concerns about the TV's durability, with a few customers reporting issues after a few years of use. Additionally, the remote control and short power cord have been mentioned as minor inconveniences.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price, Tv size
Toshiba 65” 4K UHD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Toshiba 65C350KU 4K UHD TV comes with Fire TV built in! Setup is super easy with Bluetooth and an Amazon Prime subscription! Apps are pre-loaded, with hundreds of additional ones available through Amazon! You have control of which apps, games, and services are right for you! The picture is brilliant with several video and audio options to pick for your environment! It has 4 HDMI Inputs, 1 HDMI(ARC), 3 HDMI, 1 Optical, 1USB 2.0, 3.5 Audio, and 3 RCA Inputs(Y,R,W). It is light in weight with 2 legs you instal with 4 Phillips Head Screws, and there is an optional wall mount bracket available to purchase if you’d like! Cable Clips included for tidy cable runs! Great price with perks at BEST BUY!
I would recommend this to a friend Long Time Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased it on sale, it had problems from start. Just was not the quality we expected. We returned it . Best Buy treated us very nicely.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for your interest in the Toshiba 65C350KU and taking the time to provide us with feedback. We are sorry to hear that you are unsatisfied with the quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba TV, we are here to help. Thanks again, Toshiba Support Team.
Good tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal I love it so much and i recommend to my friend
I would recommend this to a friendBeyond Dissatisfied!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the absolute worst tv i have ever purchased! I am calling Brst Buy tomorrow to see what i need to do to get a full refund!!!! I havent even had it barely a week and the inputs are not showing the picture all of a sudden. The smart tv itsekf never seems to be able to play anything without constany stalling and i have fiber optic 1000 internet. And i have it plugged in!!! All my other devices work just fine!!! Rokus, google chrome sticks, other smart tvs!!!! I am livid! Now i have to box this thing back up. I literally bought it because it has 4 hdmi!!!! I am very dissapointed in TOSHIBA. Abrand i used to trust. I hope the other toshiba i bought dorsnt dud out too!!!! Super aggravated!!! The picture quality isnt that great either but i could have gotten past that. Id snap a photo but its only showing black screen BECAUSE THE HDMI PORTS ARENT SHOWING THE VIDEO!!!! I am no stranger to electronics its a tv its not that difficult
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello there,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Average TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because of price. Issues with trying to connect soundbar through hdmi. Ended up connecting through optics.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi FJB46th, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that your having issues connecting the sound bar through hdmi. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Doesn’t last.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 2.5 years and the screen went bad - lines of color only showing. One year warranty only. Tv should last longer than 2.5 years.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture quality, however Smart TV constantly freezes up. Very disappointed, a manufacturer should never put a processor in a TV that cannot keep up with minimum demands.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking the time to review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. I understand that your tv freezes up. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Toshiba Support
Irene
http://tvna.compal-toshiba.com/us/en/
James
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wfbhtrfhjhxdghhffh qt is Seth Wyeth she did fur sh is sh
I would recommend this to a friend- Pros mentioned:Picture quality
Random fault?????
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture, sound is good. the problem is the tv randomly goes back to the home screen, not a good thing. there is something wrong for it to restart randomly like this. I am looking for help with this problem but none so far
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Mswin118,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.toshiba.com/support.
Toshiba Support,
Merjorie
www.toshiba.com/support
Don’t believe Best Buy’s reps about the warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good TV and I got a great cyber Monday deal on it. But the sales person that I spoke to blatantly lied to me about the warranty Best Buy offers. I asked explicitly if it would cover accidental damage and he promised it would. I explained that my previous TV was only a few months old and the screen was accidentally hit and that I couldn’t let myself get another TV without accidental coverage. He swore up-and-down that the coverage I purchased would extend to exit on damage. Afterwards, I looked at my receipt and double checked the terms of the receipt, online, and it 100% does not cover accidental damage. And I found several other reviews of Best Buy employees blatantly lying about the accidental coverage.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. Please contact BestBuy directly in regard to their warranty policy. Thanks again, Toshiba Support Team.
Dont waste your time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv broke (won’t turn on) after literally 6 months. Then i waited 2 weeks to have Toshiba Customer service send me the parts so a technician could come by just to say it’s broken. Then waited beyond the 24-48 business hours to get a response on if i would get a refund or a new tv. Was jsut told tonight that i have to go through a laundry list or stuff to wait 4-6 weeks to get a refund. Do not waste your time or money.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Brandon,
We do apologize that the TV broke after 6 months. I know that this could be an unfortunate situation. Please do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Kindly contact us at 1-855-527-2411 Daily between 8am to 9pm CST.
Chelsea
Toshiba Support
http://tvna.compal-toshiba.com/us/en/
Terrible sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures ok, sound is terrible, I may have to fork out more money and try a sound bar. You would think after all these years in businesses Toshiba would have mastered this.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are not satisfied with the picture and sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv flicker on brightness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When watching movies on YouTube or websites. The lighting flicker on and off base on movies Setting which it is kinda annoying. The speaker sound like a blown speaker
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi SaotaleeX, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is flickering. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. Shuts off on its own, can't turn the sleep timer off (check the complaints on the internet), takes forever to come on, turns the surround sound off at times. Don't even consider this TV...I wish I had not
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi SoSouthern, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken remote and I can’t get ahold of anyone who will assist me
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ChristineS, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. To order replacement parts and accessories, please contact our sales team, Encompass, at 1 (866) 779-5154 or go to https://hisense.encompass.com/. Thanks again, Toshiba Support Team.
just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are white glaring spots around the edges of the tv
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CorrinneW, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV has spots. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hi CorrinneW,
We apologize. Your feedback about this television is important to us so we can continue to improve the quality of our product. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Don’t buy it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for myself for Christmas and for two weeks now there has been a blank dark blue screen. I have completed all of the trouble shooting procedures and still no luck. I’m experiencing great disappointment and anxiety over this purchase as it’s too late to return it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LatoyaL, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your TV has a dark blue screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Buyer Beware
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was purchased in June. Geek Squad just left my apartment on Oct 25, just over 4 months of use, telling me the tv is fried and I need a new one. Also informed me this would continue with Fire TVs and Vizios. Beware before purchase
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JCNJC84, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Worse TV Ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was absolutely the worst television we have ever purchased. Bought it back to Best Buy after the Geek Squad came to our home after having this television for a little over 1 month. Determined that the set was defective. Exchanged it for a Sony (and some more money).
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LoveMySony, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are sorry to hear that the TV is not working which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Not so crazy about the app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have trouble with the payment process every time
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi BarbieLawson,
Thank you for taking the time to review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(855)-527-2411 Daily 8am - 9pm CT,
Chelsea
Toshiba Support
https://www.toshibatv-usa.com/