Customer Ratings & Reviews
- Model:
- 65C350KU
- SKU:
- 6458646
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, price, and easy setup. Many customers rave about the exceptional picture quality, with vivid colors and crisp resolution, while others appreciate the affordability of the TV without compromising on quality. The Fire TV platform is also a popular feature, offering a wide variety of apps and games. However, there are some concerns about the TV's durability, with a few customers reporting issues after a few years of use. Additionally, the remote control and short power cord have been mentioned as minor inconveniences.
This summary was generated by AI based on customer reviews.
Dont buy tvs from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered tv for Christmas set it up the day after . When i turned it on the screen was cracked. So i take it to the store and they tell me i broke it . Then i call the headquarters then they tell me to take it to the store and they wont take it back.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JamesE, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Nothing but lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv(open box) was told by a employee if it was broken I can bring it back got home turns out it was broken tried to return it the next day a different employee already knew what TV I was talking about when I mentioned the TV was broken
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Roberto,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.toshibaproducts.com/support.
Toshiba Support,
Merjorie
www.toshibaproducts.com/support
BestBuy Blows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st tv was sold broken/used, 2nd tv is good BB sux
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Kyle, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your first TV was broken, but happy to hear that you were able to get a replacement! We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Firetv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns on the tv after the movie home channel which takes forever. The sound changes when you change the channel or during commercials.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having audio issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Disappointing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't turn on after only three months of owning. Have enjoyed using this tv for the past three months and suddenly it no longer will turn on and is broken. Very disappointed considering the price and would not purchase again.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi chicagoszn,
Thanks for taking the time and effort to leave a review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Toshiba Products
Lisa
http://tvna.compal-toshiba.com/us/en/
Toshiba 65 inch tv panel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel broke and TV was not even a year old. And once the panel brakes, Best Buy will not return even with a two year warranty protection coverage.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TiffanyD, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that the panel broke. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Waste of Money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted 7 months. Took three weeks for Hisense to finally set up replace/refund, another month to send refund. Will never buy another of their products again.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there! Thank you for writing a review about our 65" Class C350 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the product. Please feel free to contact us at the link below to get assistance with your product.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Terrible Screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Tv I ever had, straight out of the box it had white ghosting around the whole tv and the screen is so reflective that any sun light or light in the room reflects like crazy on the screen so watching anything is a huge disappointment.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello LVswGuy, thank you for purchasing the Toshiba 65C350KU and taking the time to provide us with feedback. We’re so sorry to hear that you are experiencing image ghosting. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Lasted 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted 3 months before it started glitching and not letting you get to the menu screen. Now it just turns on and off. TV is junk.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello AlexG,
We do apologize for what happened to your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. I personally would like to apologize for the experience that you have gone through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 855-527-2411 Daily 8am - 9pm CT.
Toshiba Support
Molina
https://tvna.compal-toshiba.com/us
Short Battery life on remote & techinical issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote runs out of batttery about 1-2 weeks. I have downloaded the remote on my iphone to help with this. Now for some reason, I can't select something on the TV (e.g. I can't open any apps). I have to air play from my iphone.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello DarthRevan27, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing issues with your remote. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Have to restart all the time and buffers alot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had my tv for 3 months and i wouldnt recommend this tv to anyone. It buffers when i watch tv and i have to restart it due to not loading what app i want to watch. Horrible tv.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Tnvols23,
Thank you for taking the time to review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it buffers alot and you need to restart it all the time and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 855-527-2411 for further assistance.
Toshiba Products
Nikki
https://tvna.compal-toshiba.com/
1/5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this tv for a couple months and it’s constantly disconnecting to the internet or just randomly restarting without me touching anything. This is the first and last time I’ll ever buy a Toshiba tv.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello JOsh, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that your unit is disconnecting from the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Gave out at a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv completely went out at a year mark. My tv turns on but it’s a completely black screen. It just turned a year old.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi NellyT, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your screen went black. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
out money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound went out after less than a month no recourse toshiba does not answer email and return is only good for 10days
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ThomasB, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that he TV sound is not working. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Very delicate screen do not recommend with kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked with just the nipple with out the bottle hitting the screen. My daughter took the nipple off the ring and Threw it at the screen and it broke that easy.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Vicki03,
We appreciate your feedback, it helps us improve the quality of our product.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Not a quality product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not working good . The sounds are terrible. I do not recommend.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JeyabalanT, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t enjoy this tv it came all broken and there was no type of fix or anything
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AnairiniB, thank you for purchasing the Hisense 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Nightmare
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been terrible. I never picked up this order I am out of town. I can get no one to help me.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toni, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you had a bad experience with your order. Please contact BestBuy for further assistance. Thanks again, Harley with the Hisense Support Team.
poor quality tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a good picture quality and sound. just basic tv not any good settings options.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture and sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Best Buy is the worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just OK for the price . I would not recommend buying Insignia brand
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BenS, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.