Customer Ratings & Reviews
- Model:
- 65C350KU
- SKU:
- 6458646
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, price, and easy setup. Many customers rave about the exceptional picture quality, with vivid colors and crisp resolution, while others appreciate the affordability of the TV without compromising on quality. The Fire TV platform is also a popular feature, offering a wide variety of apps and games. However, there are some concerns about the TV's durability, with a few customers reporting issues after a few years of use. Additionally, the remote control and short power cord have been mentioned as minor inconveniences.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average Tv. Not bad for the price but not the best out there.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user163396, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. Please let us know how we can earn your 5 star review. Thanks again, Toshiba Support Team.
General rating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great tv. I would change nothing about my purchase
I would recommend this to a friendBest tv purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing! Bought during thanksgiving they came and set it up for free. Best price best customer service!
I would recommend this to a friendsoundsystemissuesadnauseam toshibabadcustomerservi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the 65C350LU and have not succeeded in connecting our sound system to this tv. I tried for a week following all of the instructions being sure the HDMI was in the eARC port and in the correct output from the receiver. I tried a different HDMI cord to be sure it was not the cord. The receiver worked with my phone, so I knew that was not the issue. I checked all the settings on the tv to be sure eARC was selected in settings. I decided to connect via bluetooth. That worked except that the audio and video were out of sync. I tried every solution I found online, and nothing worked. I tried lip sync on receiver. I tried adjusting levels on audio delay on both the tv and the receiver in both directions. I tried a factory reset on the tv by unplugging the tv from the wall. I tried the factory reset using the remote. After all of that, I called tech support 888--407-0396. The first person who answered took down nearly all of my information and then hung up or we got disconnected? The second person said her name was Tashaya and then hung up. The third person said her name was Monique. I asked her if something was wrong with their phone connections and she said not that she knew of. I told her what happened on my previous calls. Well, that first person did Not take any of my information because Monique said she could not find any notes from my first call. Monique was kind and patient as I had to completely start over with her. She actually created a case file that I received a confirmation email about. I meant to rate her as a 5, but I was so exhausted that I forgot and hung up. The first two would get a -5. My case number is 3040336 My husband wants to just return the set. He's over this whole thing. After all of the research in trying to solve this issue, it seems that many people have been reporting the same issues..Maybe there is something your techs could address in a future system update. We will never buy a Toshiba product again. For my husband, it's about the tv not working properly. For me, it's about the absolute horrible customer experience on my first 2 calls. Everyone knows you have to listen to some automated voice for an inordinate amount of time before you actually get to speak to a human, so that alone creates frustration. Do your research if you are connecting to a sound system!
No, I would not recommend this to a friendAwesome price for Toshiba!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got this TV and it was an awesome price too...
I would recommend this to a friendBang for the buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's an excellent TV. So far I'm quite pleased. The 65" has much better audio than my 43" set.
I would recommend this to a friendit is perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.luv it!!! the build quality is super nice and the display quality is superb — very happy with this new tv!
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will always use this product, it's been very useful.
No, I would not recommend this to a friendHAPPY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Christmas present to myself and i love it It was a Merry Christmas
I would recommend this to a friendTOSHIBA!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would've bought 3 if there was more in stock! I love the tv but there isnt a power or video button on the tv itself.
I would recommend this to a friendLove it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like I’m in the movie or show I’m watching it
I would recommend this to a friendGood TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son and family, I think they love it as I have not heard anything bad.
I would recommend this to a friendGreat service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience would continue buying from them and love the delivery service
I would recommend this to a friendGood tv, great presents for mom!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, only thing is it’s too big for the tv stand so we can finally buy a mount!
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I lovvvvvvvvvvvvvvvvvvvvvvvvvvve it.
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv ,feels like the people are in the room with you
I would recommend this to a friendNot worth the size price. Ok short term and cable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV for size and price doesn't have storage for needed basic apps. Netflix Hulu starz YouTube showtime prime etc. there are no pictures games ir anything else. Just common apps used today. USB ask you to format every time for external storage, doesn't work to help free up space. As of March 2024 tv has given the screen of death. Red light comes on and off but tv doesn't come on no sound. Tv is mounted so was not hit dropped etc. has been mounted three years.
No, I would not recommend this to a friendToshiba 75 Fire T V
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doe not have installation for Bluetooth and home stereo systems
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Terrible Sound Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality but the sound from this TV is hands down terrible. If you use a sound bar it's a good value. If not, don't bother.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JulieD, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Doesn't keep internet connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to hold wifi connection. constantly having to retype password. Very annoying so i can't recommend
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello missy, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not storing the WIFI password. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren’t having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.