Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
If running to a defect, the return is an issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We noticed the TV has 2 dark red spots and were trying to return it within that limit date but it required to return to the San Francisco store while I am not at that location and trying to switch to another store closer, the other location option will never be able to show instead just swirling on and on. At last, we decided to just live with the spots and learn lessons for next time. Other than that, the TV works fine. With a big TV, shipping is not an easy task. the quality inspection rating needs to be seriously looked into to avoid the hassle of shipping back and forth.
No, I would not recommend this to a friend65” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for grandson. He loves it and so thankful
I would recommend this to a friendNo more Fire TV’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one Fire TV can’t believe I went for a bargain and got another one. They are slow and cumbersome.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv. Works great and has great resolution.
I would recommend this to a friendJust Right
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a bigger tv with decent build quality and smart tv capabilities. This one was on sale and checked the boxes just right.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for an amazing price it freezes up and need to reset it here and there. The ads are a bit strange as i hadn’t bought a TV in close to 10 years
I would recommend this to a friend- Pros mentioned:Picture quality
You either like fire tv or you dont
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv picture is very good. This is first fire tv. Not sure I like. I would rather use fire stick and have a standard remote and better micro adjustments within settings.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but a little slow when scrolling the menu, the alexa feature is nice as well. I bought it on sale so I feel the price was right.
I would recommend this to a friend Toshiba 65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a defect on the product first so I requested for an exchange. The process was smooth and easy. I got an excellent brand new product then.
I would recommend this to a friendBest Buy for the low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my tv, now I need to get a sound bar.Best Buy have the lowest price compared to other stores.
I would recommend this to a friendToshiba Smart TV is just ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Currently going through the warranty service because it stopped working. It's less than a year old.
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for taking the time to share your feedback with us. We’re glad to hear that you initially enjoyed the Toshiba 65" Class C350 Series LED 4K UHD Smart Fire TV. We’re sorry to learn that you are experiencing issues and are currently going through the warranty service. Our goal is to ensure our customers are satisfied with their products, and we appreciate your patience during this process. If there's anything we can assist you with or if you have further questions, please don’t hesitate to reach out. We hope to have you back enjoying your TV soon! Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Great 65’ TV for under 500 dollar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packed with basic features that are functional. Airplay sometimes glitches and YouTube may get stuck occasionally are the cons.
I would recommend this to a friendExcellent service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service and the product are superb!!!!!
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi EJGL, thank you for your glowing review! We’re delighted to hear that you found both our customer service and the Toshiba 65" Class C350 Series LED 4K UHD Smart Fire TV to be superb. Your satisfaction is our top priority, and it’s fantastic to know we hit the mark for you. If you have any questions or need further assistance, don’t hesitate to reach out. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
TV Stopped Working After 7 Months — No Support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Toshiba TV in November 2024, and less than a year later, it has completely stopped working. The TV doesn’t power on at all not even the red standby light comes on which typically indicates it’s getting power. I tried the usual troubleshooting steps, like unplugging and plugging it back in, but nothing worked. What made this even more frustrating was the lack of support. Toshiba’s TV support website doesn’t load, and there are so many different departments and divisions listed that it was nearly impossible to figure out who to contact. After some digging, I finally got a response via email, only to be redirected to another site that handles Toshiba TVs made after 2015. That site includes a notice stating: “Toshiba Visual Solutions Corporation and its subsidiaries ceased to be the subsidiaries of Toshiba Group on February 28, 2018. They will continue to develop, sell, and offer repair and support services for Toshiba and REGZA-brand visual products.” This whole experience has been disappointing and confusing, and I’m left with a non-functional TV and very little support. I expected better quality and service from a brand like Toshiba.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV backlight burnt out so needed a quick replacement. Great video quality and super bright
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Paige! Thank you for your feedback on the Toshiba 65" Class C350 Series LED 4K UHD Smart Fire TV. We are pleased to hear that you are enjoying the great video quality and brightness of the TV. We apologize for the issue with the backlight burning out, and we understand the importance of having a quick replacement. If you require any assistance with replacing the backlight or have any further questions, please do not hesitate to reach out to our customer service team. Thank you for choosing Toshiba.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about great price and all they treated me with respect and nice to have such a great product
I would recommend this to a friend- Pros mentioned:Size
Decent buy for those on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV for the price and size, certainly has a premium feel to it, but of course it has its limitations.
I would recommend this to a friend Not pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service at pickup was stressful. It was explained I needed a truck for pickup
I would recommend this to a friend- Pros mentioned:Picture quality
Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv as far as picture quality. It is a bit difficult to get accustomed to because of interchanging between all of the streaming services.
I would recommend this to a friend Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and pleasenr television I fully recommend
I would recommend this to a friend