Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
Fire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay, no more than this. It is a cheap tv so dont expect much
I would recommend this to a friendNot bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for this price only to watch to nothing else
No, I would not recommend this to a friendHi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying watching my Toshiba TV..............
I would recommend this to a friendLooks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! I am using this on my patio with a weatherproof cover.
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv wish it didn't have that auto turn off feature.
I would recommend this to a friendShady’s Big Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble finding station and shows on the menu layout ‼️
I would recommend this to a friendSave your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this is the worst television I have ever owned. I should’ve realized for such a cheap price, you get what you pay for. The first day we used the T.V., the picture kept going black multiple times. I ended up taking it back and exchanging it for the same T.V., thinking there was just something wrong with that one. Nope! I’ve had the new T.V. and it started doing the same exact thing! I thought maybe it was our HDMI connection or something loose, but everything was fine. It’s now past the window to return it to the store, so we’re stuck with this. I’ve read other reviews of how difficult it is to get assistance trying to go through Toshiba customer service but, unfortunately, that probably will have to be my next step.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi GinaC, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your screen blacked out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Church
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, to be used at our church to display to congregation.
I would recommend this to a friendGood value for the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. One negative is we can't turn on tv with spectrum remote.
I would recommend this to a friendTams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price but the sound could use some improvement
I would recommend this to a friend- Cons mentioned:Remote control
Don’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely used my tv this year until the last two months, today it completely froze. At first I didn’t use it because it would freeze and glitch (brand new) compared to my boyfriend’s tv, even though we are on the same wifi and mine is newer. Remote won’t make the screen change nor will the button under the tv. I’m forced to unplug it while on..
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear about your experience with your TV. It is disheartening to hear that it has been giving you issues, especially since it is still relatively new. It is concerning that your TV has been freezing and glitching, even when compared to an older TV on the same Wi-Fi network.
It is frustrating that your remote and on-screen buttons are unresponsive, forcing you to unplug the TV while it is on. This is not an ideal situation, and we apologize for the inconvenience it has caused you.
Please reach out to our customer service team for assistance with troubleshooting and resolving the issues with your TV. We want to ensure that you are able to fully enjoy your television without any further disruptions. Thank you for bringing this to our attention and we appreciate your feedback. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Good products; appallingly bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is actually fine and the technician installed it well. However, the tech forgot to leave the remote, and trying to reach someone to correct the problem has been a horrendous experience. I needed to reach customer service for a refrigerator purchased earlier this year and had the same awful customer service experience. They won't take calls at the store and I got bounced around between a chat bot and a customer service center and had great difficulty getting problems resolved.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello EBF1, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Go with another brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Bit weak wifi ability the interface on this tv freeze up and skips slow response time just aggravating
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello DanyellW, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear about your experience with your TV. Rest assured your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money and order process is smoking thanks best buy
I would recommend this to a friend- Cons mentioned:Remote control
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv in June and it's went back to the pair remote screen for some reason i brought a new remote thing that was the problem.. wrong called Toshiba who does not own the tv hicense does they sent me two remotes which still hasn't fixed the problem. Then today i tried to pair the new remote still not working went through the steps with customer service still not working instead of just sending a technician to fix the tv and send me a new they need a tear2 technician to try next which they say will take another 24 hours. Never again
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for price………:::::::::::::::::::::::::::::::
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv bdgyrdvhtdbtrxvhtdcbyrrrrrttttggbbygcvvvvv
I would recommend this to a friendGood for the price it was
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets the specifications. Quickly ready for pick up
I would recommend this to a friendFather's day. Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Tv was a great father's day surprise.
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it for 1 month and it was good till now....
I would recommend this to a friend