Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
This tv is solid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is considered to be on the best tvs i ever had
I would recommend this to a friendTv not bad, but game mode glitches hard. Stutter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the Toshiba was decent in picture. I didn’t love the sound quality, but I think that all these new LED’s lack in the sound department (I was coming from a plasma) Anyway. One hang up was this (and I’m glad that I brought it back) was a stutter in the gameplay when the Tv Was in “game mode.” If you’re having difficult with your Xbox or other console using game mode, return this set & get a different brand. Don’t hesitate. Box it up and bring it back. Seems to be some sort of glitch on high motion games and the brand. Not sure what to make of it, but it happens.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RobFromLI, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV stutters while in game mode and that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Bad salsman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect but the sales man is horrible he want to sell me a tv with an open box even i told him a 1000 time i dont wana it And in the end i wana pay in cash and he swear if i apply for a credit i will get an instant discount and i told him i dont want but he insisted on and say no impect on your credit in the end my credit went down and no discount it was an horrible experience
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are disappointed to hear about your negative experience with our sales associate. Providing excellent customer service is our top priority, and we apologize for any miscommunication or pressure you felt during your visit. We appreciate your feedback and will address this issue with our team to ensure it does not happen again in the future. Thank you for choosing our store for your TV purchase, and we hope to have the opportunity to make it right for you in the future. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Just Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but the sound has issues. It keeps going in and out. Now I can’t access the sound and display setting regardless if I factory rest or not.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Kash, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that the sound is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Wont last long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was a great deal at first, a year and half later and we're buying a new TV. Things started with the occasional freezes where the remote wouldnt control anything which required you to disconnect the power cord and then reconnect and restart the TV. Then all of the sudden half the LEDs went dark. Contacted Hisense and after submitting what they requested was told sorry you are out of warantee. Turns out it would cost more to fix than buyba new one! Id say this is the poster child for a geek squad warantee.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Wisco, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Toshiba Support Team.
Best Buy Review (4th request)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote to TV connection has a delay and you can see the backlighting around the tv at times. Hoping that geek squad can fix this, but not immediately satisfied with purchase.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Toshiba Fire TV purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great so is the sound. The remote is so small. Seniors but these televisions. The remote is way too small.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Kaysee! We are truly sorry to hear about the inconvenience caused by the size of the remote, especially for seniors who may struggle with smaller devices. This is not the quality of product that we strive to provide to our customers. Please know that assistance is available and covered by the manufacturer’s warranty - feel free to call (800) 631-3811 for further support.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Terrible backlight bleed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is basically unusable with how badly the light seeps in from the edges/corners. Wouldn't recommend anyone buy because of this defect.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Adam, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is showing light bleed. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Do Not Buy- QUALITY is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toshiba is just a name and no longer the same brand as back in the day- another company bought the name and the quality is terrible. The picture quality was terrible, the weight of the tv was extremely heavy. I took it back so fast and that’s when we learned that Toshiba isn’t the same owners. They don’t have an option to adjust the picture mode or contrast. Do not recommend this tv at all
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello AmberB, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We are truly sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
TV won’t last more the 1 1/2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Toshiba TV in the past but this TV started today with the 1/3 of the screen going dark after 16 months of owning. I guess they don’t make them to last more than a year.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
Best tv review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly good tv for the price. Not for gaming tho. It ruins any game because of the graphics. Too fast and blurry at times. Wouldn’t but agoan
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi EfrainP, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great store.Friendly staff I like the tv it’s a really good one
I would recommend this to a friendT.V. doesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv in June 2023 and it has already gone out. My daughter watched a show, we turned tv and went out for about an hour. Upon return after turning on the tv the picture is nothing but lines, but you can hear the sound. There's no way the tv should already need replacing. Best buy won't assist with the replacement because there's no extended warranty, Toshiba won't cover it because its outside of the 1 year warranty. This is one of the worst purchases I ever made.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Hisense Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
Don't But It!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a piece of junk. It has went out so many times since I bought it a little over a year ago and now it just has a dark blue screen. Of course the warrant went out 2 months ago!!! It's sad when a tv don't last hardly a year anymore. I'm so frustrated with Toshiba. I'll never buy this brand again!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Julie, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
Ok For Now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, you get what you pay for. Slow processing, doesn’t work with soundbar on apps. Decent picture. Decent sound at loud volumes.
No, I would not recommend this to a friendToshiba TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV screen went black just after the 12 months after purchased.
No, I would not recommend this to a friendnice tv but fire leaves me chilled.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is nice. Fire TV remote is annoying, not having traditional remote functionality: ie previous channel, or direct number input.
No, I would not recommend this to a friendToo cheap quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it's a cheap tv. But for the money you expect something more decent. The worst is it's audio speakers. The frame materials looks like something that is not going to last
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great when it worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked for a week and then lost sound. When it worked the picture and sound were great. Differently a 10+.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JohnJ, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that the sound is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
So unhappy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not there, not crisp & sharp. The openings to screw in for wall mount brackets are too low, they sit on the bottom half of tv. The back as two different surface heights, so did not know until mounting existing bracket & discovered need spacers! Have used existing brackets on tv different brands of tv with no problem. Totally done, returning tv. So disappointed with this Toshiba.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi StephanieG, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.