Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
Don’t Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does some weird lighting effects around the edges during dark scenes. Also it frequently lags when streaming on certain platforms and sometimes even turns off because it can’t get the applications to run smoothly. Keep in mind we’ve had this tv less than a month, so there’s no telling what issues we’ll run into down the road.
No, I would not recommend this to a friendAvoid.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is extremely basic. AVOID. Picture quality is not great.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi HueLights, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV screen went black just after the 12 months after purchased.
No, I would not recommend this to a friendProbably skip this one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is TERRIBLE. I have very strong internet, all my other devices work great. However, this tv is constantly pixilated, bufffering, and has other streaming interruptions. I have these issues no matter what I do. Wish i could still return.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're sorry to hear about your experience, and we appreciate you sharing your feedback with us. We understand your frustration and disappointment, and we apologize for any inconvenience caused. Please know that we take your concerns seriously, and we're committed to addressing them to improve our services. We hope to have the opportunity to regain your trust in the future. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Short lifespan waste of money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.17 months and this TV is already malfunctioning. Tv shuts off at random and it will often carry the audio from the channel i am currently watching to a different channel. I thought Toshiba was a quality product. I am not happy with this purchase.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We appreciate the feedback and review, as this helps us improve our products and services, not only for our loyal customers but for our customers of the future as well. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Garbage dont waste your time or money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beutiful I love the bezeless design! It will not however change nnect to my 7.2 Denon home theater system via eARC! I have a huge tv that only connects to home theater systems via Headphone Jack and RCA cables.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi McNeeley, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Absolutely trash company!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV as a present for my son October 7th, he opened it October 27Th just to find a GIANT crack in the top right corner of the TV, Best Buy basically told me to kick rocks since it was past the 15 day time frame(even though it hadn’t been opened!!), And to make it all worse the 1 year manufacture warranty doesn’t cover damage to the screen Overall I am very dissatisfied with BEST BUY as a whole seeing as they would let me purchase a broken TV and do absolutely nothing about it!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JamesR, We greatly appreciate your purchase of the Toshiba 65C350LU and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Toshiba. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Toshiba Support Team.
Doesn’t last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 2 stars for the price! I recommended using with a sound bar because the sound isn’t great. Replacing at 15 months old due to burnt out bulbs.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Great Price. Terrible TV. Returning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Stutters during movies and gaming is terrible. When in low latency gaming mode it stutters every 5-10 seconds. When taking it off gaming mode the input lag is unbearable. Attempting to return this today.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for taking the time to review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. We apologize that the product didn't meet your expectations, as Toshiba always strives for the best customer experience. Please feel free to contact us at 1-(888)-287-7658 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Toshiba Support. https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
All good except picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size however, it blurs out intermittently……..
No, I would not recommend this to a friendFire TV glitch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Through no fault of Best Buy, this model froze on the logo screen after two months and was completely unusable. Fortunately, Toshiba was great in their response (Amazon was completely unhelpful) and issued a refund as it was under warranty.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi GraceL, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Pick something different
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv less than a year and my screen went black. Sound no visual. Keep in mind we are barely home so the tv is not used for long periods of time or left on over night. I have an older tv from Visio that has never had a problem and it’s been with me for 5 years! This is a joke. The only fortunate thing is that it went out four days before my warranty ended so I am able to get it repaired but a TV should definitely last more than a year.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear about your experience with your TV. We understand the frustration of having a screen go black after less than a year of use, especially when comparing it to your reliable older Visio TV. We are glad that you were able to get it repaired under warranty, but we agree that a TV should last longer than a year. We hope that the repair resolves the issue for you and that you are able to enjoy your TV for many more years to come. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Good tv, bad hdmi inputs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has hdmi input issues. It seems to need to “warm up” in order for the inputs to work. We returned one thinking it was just the one tv. Both tv’s have this issue.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Maverick, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that the HDMI ports are not working as they should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba fire 65”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacture defect volume control and red dots on screen. Second time having to return this model
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello ReneeJ, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear about your experience. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
This Television is a Fake
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am currently in the process of writing to He BBB on this company. The Television literally worked one week! I left town for a couple of weeks came back NO Picture but sound. I hope you noticed the Television says TOSHIBA on the label but it is NOT. It is a Hisense I would never have purchased it!! They are refusing to fix/replace
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi PamelaC, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
tv craziness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my tv is pretty okay but i tried to download spotify and my tv is acting really crazy so i ended up uninstalling the app and my tv is still actin crazy.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your experience with us.We deeply apologize for any inconvenience that you may have experienced with this 65-inch Toshiba Class C350 Series LED 4K UHD Smart Fire TV.
To resolve the matter, we have discussed your feedback with our staff. Keith | Toshiba https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Online purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv online without seeing the tv in person- to verify the picture Quality. After installing the tv, the right side of the tv was darker then the left side. The picture Quality wasn’t good- very pixilated. No matter what setting I changed the picture quality too, it was still half dark and pixilated. The tv it’s self is hard to figure out. Set up wasn’t easy and the remote was very basic- leading to further problems.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're sorry for your disappointment with your online purchase of the Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV and the issues you've encountered with picture quality and setup. Your feedback is valuable, and we apologize for any inconvenience caused. We aim for user-friendly experiences and regret any difficulties with setup and remote functionality. Your comments on the remote will be considered for future improvements. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Speaker issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good in the first few months but just stop working afterward.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello HolderlinL, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Poor porduts and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend buying ANYTHING currently I'm getting the run around about a product I purchased
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello DemetriaH, thank you for choosing the Toshiba 65C350LU, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good tv until it started to randomly turn off and on while watching anything. I’ve had the tv for about 4 months now. I don’t know if it’s a defect or what.
No, I would not recommend this to a friend