Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
Good but big flaw
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to game on it (ps5) it has micro tears
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AngelM, thank you for purchasing the Toshiba 65C350LU and for sharing your valuable feedback. We're sorry to hear that your are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Stuck in a boot loop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv and after 2 weeks it got stuck in a boot loop, called Toshiba and they said give them 24-48hrs, no call back so when I called I was told it’s a known issue and there’s no fix date pretty much, now I’m past the return date and really just want to get a different brand.
No, I would not recommend this to a friendHighly Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on March 21, 2024, and the screen went black a week ago. It hasn't been 3 months yet. I now have to wait 2-4 weeks for a check from the manufacturer.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your experience with us. We apologize for any inconvenience you have faced with your TV. It is disappointing to hear that the screen went black after such a short period of time. We understand the frustration of having to wait 2-4 weeks for a resolution from the manufacturer. We will make sure to pass on your feedback to the appropriate team to improve our customer service. Thank you for your patience and understanding. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Inexpensive for a reason
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not great. I have an older 720 that has a more vibrant display. The rendering and processing of live-action sport is so fuzzy that it makes the experience almost unenjoyable.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're disappointed to hear that your experience with us did not meet your expectations. Providing exceptional service is our top priority, and it's clear that we missed the mark in this instance. Your feedback is incredibly valuable to us, and we appreciate you bringing these issues to our attention. We sincerely apologize for any inconvenience or disappointment you may have experienced. We will be conducting a thorough review of the situation and taking steps to ensure that similar issues do not occur in the future. We hope to have the opportunity to make it right and regain your trust in us. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Do Not buy Toshiba/Hinese ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product and customer support, it's not even Toshiba but Hinese now and the television had some dead pixels. Then Hinese/Toshiba had to "inspect" to possibly repair then destroy and I had to wait weeks for a check.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RobertoV, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you your screen has dead pixels. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
65 inch Toshiba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible. Your Service in Orlando SOBT wasn’t concerning at all. We also hired geek squad to come out. He couldn’t get all our tv stations. You people gave us a 1-800 number to call.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RhondaD, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you had a bad experience with the repair. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is as good as my 2007 flat screen, which isn't saying much. The fire stick in this thing constantly requires a cold boot. No place to power down the TV itself, you have to pull the plug. Not even my regular fire stick required being reset like this.
No, I would not recommend this to a friend3 bad pixels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, as soon as the guys hooked it up and turned it on it had 3 bad pixels. I ended up upgrading to a different tv
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Hisense 65C350LU and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. We are happy to hear that you were able to return the unit. Thank you once again for choosing Toshiba.
BS Toshiba fire tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv in the house continuously keeps knocking the wifi setting and turns on and off on its own !
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We appreciate your feedback and apologize for the inconvenience caused by the issues you've experienced with your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. We're sorry to hear that it's been problematic with the WiFi settings and turning on and off repeatedly, disrupting your viewing experience. We take all feedback seriously and will pass it along to our product development team to consider in future improvements. Jeth | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Bought 9/2/23. Light on half the tv is now going out and not 5 months old. Zero damage to it. Our other tv working no issues 10 years strong. Poor quality crap.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CHAH, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality, Price
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**Review: Toshiba 4K Ultra HD Smart TV** If you're in the market for a top-of-the-line TV experience, look no further than the Toshiba 4K Ultra HD Smart TV. This sleek and stylish television boasts an impressive array of features that will elevate your home entertainment to new heights. First and foremost, let's talk about picture quality. With its stunning 4K resolution, every scene comes to life with breathtaking clarity and detail. Whether you're watching your favorite movies, playing video games, or streaming the latest shows, you'll be amazed by the vibrant colors and crisp imagery that this TV delivers. But the Toshiba 4K Ultra HD Smart TV is more than just a pretty picture. It also comes equipped with smart functionality, allowing you to access all of your favorite streaming services with ease. From Netflix and Hulu to Amazon Prime Video and more, you'll have endless entertainment options right at your fingertips. And with built-in Wi-Fi, you can say goodbye to messy cables and enjoy seamless connectivity to your home network. Whether you're streaming content from your smartphone or browsing the web, you'll enjoy fast and reliable performance every time. But perhaps the most impressive feature of the Toshiba 4K Ultra HD Smart TV is its affordability. Despite its high-end specs and premium design, this TV is surprisingly budget-friendly, making it accessible to a wide range of consumers. In conclusion, if you're looking for a TV that offers incredible picture quality, smart functionality, and unbeatable value, the Toshiba 4K Ultra HD Smart TV is the perfect choice. With its impressive features and affordable price tag, it's sure to impress even the most discerning viewers. Upgrade your home entertainment experience today with Toshiba.
I would recommend this to a friend Tv stuck on start screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month of use the tv stuck on the start screen, and now waiting someone to come and check the problem.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi David, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is stuck on the initial setup screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
IT IS VERY LOW SOUND NEED HOOK UP WITH SPEAKER .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT HAS VERY BAD SOUND HARD TO HEARD AND NEED HOOK UP WITH SPEAKER .I SENT IT BACK TO BEST BUY .
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the sound quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
It took forever to get it to channel to watch it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I turned it on it took forever to get it to channel so that I could watch it.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Highmoon! I am so sorry to hear that you had trouble getting your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV to the channel to watch it. This is not the quality of product that we want to provide to our customers. Please know that you are covered by the manufacturer's warranty and I encourage you to call (1-800-457-7777) for assistance.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Save your energy and time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in August 2023 and the tv went out already. Tv started going green on the bottom of the screen.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi EricW, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Disapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv always reboots and half image discolored randomly restarts
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Disappointed! I am sorry to hear about the issues you are experiencing with your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. It must be frustrating to have the TV constantly rebooting and displaying a discolored image. We understand how important it is to have a working TV, and we want to make sure you are completely satisfied with your purchase. Please feel free to take advantage of our 15-day return and exchange policy to ensure you have a TV that meets your needs.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Fire tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I bought firetv to download apps. But he didn’t allow me to download my apps.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi R488, thank you for purchasing the Toshiba 55C350LU and for taking the time to provide us with this feedback. We're sorry to hear that you are unable to download your apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand doesn’t work and geek squad can’t help!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for taking the time to review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. We apologize that the product didn't meet your expectations, as Toshiba always strives for the best customer experience. Please feel free to contact us at 1-855-527-2411 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Toshiba Support
T.V.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too small for my game room and was looking for a better picture.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RonaldM, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Broke really fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out within 2 months of getting it and had to exchange for a new model
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KristinJ, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV stopped working, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.