Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
Poor Toshiba Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these TV's within a week, and they were both defective. I won't be trying a third one!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please be assured that your units are covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this television for a full 2 months and I feel sad I purchase this. Constantly glitching , unresponsive very defective .
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba TV less than 2 years and dead
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV 22 months and got a blank screen and unresponsive TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Kurty, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronics technician for assistance with the repairs. Thanks again, Toshiba Support Team.
Do not buy this TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is always havying issues with onnecivity and gives me headaques.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi MarioS, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are having connectivity issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount of $$ it’s probably worth it. I would get it again
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi StephenScott, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're pleased to hear that you are loving your Toshiba Fire TV. Please let us know how we can earn your 5 star approval. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Freezing-very upset with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im watching Fire Stick Tv, YouTube is constantly frozen, I’ve preformed everything recommended. It dawned on me Fire Stick externally is usually nothing but problems. I do not know how to return this thing or get relief. Very upsetting.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Hayley, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Worst TV Ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for a month. Now it's stuck on the logo. It won't reset or reboot. Nothing works. BestBuy will not take the tv back. They are saying that I must call Toshiba. This totally sucks! I will NEVER buy from Best Buy again!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Drsakstephen, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bad Best Buy Customer Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was broken out of box, store refused return. Will never buy from Best Buy again. $400 just gone. Terrible customer service, shame because I have the same TV and loved it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KalebS, We greatly appreciate your purchase of the Toshiba 65C350LU and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy's policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Toshiba. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Toshiba Support Team.
Good but big flaw
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to game on it (ps5) it has micro tears
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AngelM, thank you for purchasing the Toshiba 65C350LU and for sharing your valuable feedback. We're sorry to hear that your are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Stuck in a boot loop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv and after 2 weeks it got stuck in a boot loop, called Toshiba and they said give them 24-48hrs, no call back so when I called I was told it’s a known issue and there’s no fix date pretty much, now I’m past the return date and really just want to get a different brand.
No, I would not recommend this to a friendTv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was a defective one. Volume went out n the display and brightness was ok
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Inexpensive for a reason
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not great. I have an older 720 that has a more vibrant display. The rendering and processing of live-action sport is so fuzzy that it makes the experience almost unenjoyable.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're disappointed to hear that your experience with us did not meet your expectations. Providing exceptional service is our top priority, and it's clear that we missed the mark in this instance. Your feedback is incredibly valuable to us, and we appreciate you bringing these issues to our attention. We sincerely apologize for any inconvenience or disappointment you may have experienced. We will be conducting a thorough review of the situation and taking steps to ensure that similar issues do not occur in the future. We hope to have the opportunity to make it right and regain your trust in us. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
65 inch Toshiba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible. Your Service in Orlando SOBT wasn’t concerning at all. We also hired geek squad to come out. He couldn’t get all our tv stations. You people gave us a 1-800 number to call.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RhondaD, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you had a bad experience with the repair. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Do Not buy Toshiba/Hinese ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product and customer support, it's not even Toshiba but Hinese now and the television had some dead pixels. Then Hinese/Toshiba had to "inspect" to possibly repair then destroy and I had to wait weeks for a check.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RobertoV, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you your screen has dead pixels. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is as good as my 2007 flat screen, which isn't saying much. The fire stick in this thing constantly requires a cold boot. No place to power down the TV itself, you have to pull the plug. Not even my regular fire stick required being reset like this.
No, I would not recommend this to a friendHighly Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on March 21, 2024, and the screen went black a week ago. It hasn't been 3 months yet. I now have to wait 2-4 weeks for a check from the manufacturer.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your experience with us. We apologize for any inconvenience you have faced with your TV. It is disappointing to hear that the screen went black after such a short period of time. We understand the frustration of having to wait 2-4 weeks for a resolution from the manufacturer. We will make sure to pass on your feedback to the appropriate team to improve our customer service. Thank you for your patience and understanding. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
BS Toshiba fire tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv in the house continuously keeps knocking the wifi setting and turns on and off on its own !
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We appreciate your feedback and apologize for the inconvenience caused by the issues you've experienced with your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. We're sorry to hear that it's been problematic with the WiFi settings and turning on and off repeatedly, disrupting your viewing experience. We take all feedback seriously and will pass it along to our product development team to consider in future improvements. Jeth | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
3 bad pixels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, as soon as the guys hooked it up and turned it on it had 3 bad pixels. I ended up upgrading to a different tv
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Hisense 65C350LU and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. We are happy to hear that you were able to return the unit. Thank you once again for choosing Toshiba.
DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Bought 9/2/23. Light on half the tv is now going out and not 5 months old. Zero damage to it. Our other tv working no issues 10 years strong. Poor quality crap.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CHAH, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality, Price
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**Review: Toshiba 4K Ultra HD Smart TV** If you're in the market for a top-of-the-line TV experience, look no further than the Toshiba 4K Ultra HD Smart TV. This sleek and stylish television boasts an impressive array of features that will elevate your home entertainment to new heights. First and foremost, let's talk about picture quality. With its stunning 4K resolution, every scene comes to life with breathtaking clarity and detail. Whether you're watching your favorite movies, playing video games, or streaming the latest shows, you'll be amazed by the vibrant colors and crisp imagery that this TV delivers. But the Toshiba 4K Ultra HD Smart TV is more than just a pretty picture. It also comes equipped with smart functionality, allowing you to access all of your favorite streaming services with ease. From Netflix and Hulu to Amazon Prime Video and more, you'll have endless entertainment options right at your fingertips. And with built-in Wi-Fi, you can say goodbye to messy cables and enjoy seamless connectivity to your home network. Whether you're streaming content from your smartphone or browsing the web, you'll enjoy fast and reliable performance every time. But perhaps the most impressive feature of the Toshiba 4K Ultra HD Smart TV is its affordability. Despite its high-end specs and premium design, this TV is surprisingly budget-friendly, making it accessible to a wide range of consumers. In conclusion, if you're looking for a TV that offers incredible picture quality, smart functionality, and unbeatable value, the Toshiba 4K Ultra HD Smart TV is the perfect choice. With its impressive features and affordable price tag, it's sure to impress even the most discerning viewers. Upgrade your home entertainment experience today with Toshiba.
I would recommend this to a friend