Customer Ratings & Reviews
- Model:
- 65C350LU
- SKU:
- 6532123
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class C350 Series LED 4K UHD Smart Fire TV for its incredible picture quality, noting that the picture is sharp, bright, and crystal clear. Many are also happy with the TV's price and ease of use. Some customers have expressed concerns about the remote control, while others have mentioned the refresh rate.
This summary was generated by AI based on customer reviews.
Tv stuck on start screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month of use the tv stuck on the start screen, and now waiting someone to come and check the problem.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi David, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV is stuck on the initial setup screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
IT IS VERY LOW SOUND NEED HOOK UP WITH SPEAKER .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT HAS VERY BAD SOUND HARD TO HEARD AND NEED HOOK UP WITH SPEAKER .I SENT IT BACK TO BEST BUY .
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the sound quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
It took forever to get it to channel to watch it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I turned it on it took forever to get it to channel so that I could watch it.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Highmoon! I am so sorry to hear that you had trouble getting your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV to the channel to watch it. This is not the quality of product that we want to provide to our customers. Please know that you are covered by the manufacturer's warranty and I encourage you to call (1-800-457-7777) for assistance.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Save your energy and time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in August 2023 and the tv went out already. Tv started going green on the bottom of the screen.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi EricW, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Disapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv always reboots and half image discolored randomly restarts
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Disappointed! I am sorry to hear about the issues you are experiencing with your Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. It must be frustrating to have the TV constantly rebooting and displaying a discolored image. We understand how important it is to have a working TV, and we want to make sure you are completely satisfied with your purchase. Please feel free to take advantage of our 15-day return and exchange policy to ensure you have a TV that meets your needs.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
Fire tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I bought firetv to download apps. But he didn’t allow me to download my apps.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi R488, thank you for purchasing the Toshiba 55C350LU and for taking the time to provide us with this feedback. We're sorry to hear that you are unable to download your apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Broke really fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out within 2 months of getting it and had to exchange for a new model
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KristinJ, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that your TV stopped working, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
T.V.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too small for my game room and was looking for a better picture.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RonaldM, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brand doesn’t work and geek squad can’t help!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for taking the time to review our Toshiba - 65" Class C350 Series LED 4K UHD Smart Fire TV. We apologize that the product didn't meet your expectations, as Toshiba always strives for the best customer experience. Please feel free to contact us at 1-855-527-2411 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Toshiba Support
not good to use for my tv box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connected to HDMI for my tv box and it doesnt work as i expect. my other tv does well!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Calais, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that the unit is not working with your TV box. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected something better to be a current model, i sold it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi IvanM, thank you for purchasing the Toshiba 75C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with your Toshiba Fire TV. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.v stopped working and couldn't even get a new t.v with warranty.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BenjaminF, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
wouldn't get
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv stopped working with wifi and I was not able to use it effectively
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Awesome, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not connecting to the WIFI. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Unfulfilled installation and delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did not complete the set-up. The cable remote will not turn on the TV
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi SalvatoreM, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that you had a bad experience with the delivery and installation. Please contact BestBuy for further assistance. Thanks again, Toshiba Support Team.
Toshiba 65” TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV audio isn’t working I had to use a speaker to be able to listen.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We're sorry to hear that the TV audio is not working. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Ease of use, Picture quality, Price
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great picture quality. Easy to setup. Price was great when our old TV broke, we got to upgrade in size without emptying our wallet.
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Shwee, it's fantastic to hear that you're enjoying your Toshiba 65" Class C350 Series LED 4K UHD Smart Fire TV. Having great picture quality and an easy setup process can really enhance the overall experience. If you ever have any questions or need assistance with your TV, feel free to reach out. Thank you for choosing us and have a great day! Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123
- Pros mentioned:Picture quality, Price
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve bought. Color is vivid. Of course the bigger, the better. And the price was great
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Fire TV very high quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy. Color and sound are perfect. Price is remarkably low for a high quality TV
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Great quality, huge TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute great deal! Was a open box item for me ended up saving me upwards of 50 dollars. I remember worrying if I made a mistake but as soon as I got it home not a scratch on it. Plugged it in and works perfectly. Super happy with this Best Buy!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Toshiba
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, good price, easy install. Overall a very good buy.
I would recommend this to a friend