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Customer Ratings & Reviews

Your price for this item is $209.99
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Customer reviews

Rating 4.6 out of 5 stars with 2845 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65" Class C350 Series LED 4K UHD Smart Fire TV, especially the picture quality, finding the 4K resolution easy on the eyes and the picture clear. Many are also happy with the price and ease of use. Some customers have expressed concerns about the remote control, while others mentioned the refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,845 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality and ease of setup. Can't beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, easy to setup. Very attractive price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my sister since her old one died. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toshiba 65 inch fire tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv work very good you don’t need the fire stick remote because it’s already in the tv remote so far so good thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv and customer service, Love shoping at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have to restart the tv to get it to work properly but aside from that no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works as advertised, no regrets about purchase, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly designed for me, excellent design quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toshiba 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one is a good TV, We just struggled a little in configuring the equipment to be able to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall quality easy setup............. ..... ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k ld fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best thank is very good tv l like to much is perfec .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my studio monitor, looks great! Mounted easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I HATE my TV.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is okay. I hate having Fire TV integrated. Sound occasionally just stops… But what makes me HATE this TV? I do not use the speakers or any sound on the TV at all (I use an Apple TV and HomePods, make fun of you want) but the volume bar pops up every 2-5 minutes constantly. I have spent hours and hours trying to figure out a way to stop this. It’s not just this tv, to be fair, it is all Amazon Fire TVs. However, every time the volume pops up I want to throw something at the the TV. This is the WORST tv experience I have ever had. I so badly want to find a non-smart TV. Impossible to find because that is how they get the price so much lower. I hate where things have gone.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi Stoopac! I am truly sorry to hear about the frustration you have experienced with the volume bar popping up on your TV despite not using the speakers. It sounds incredibly irritating, and I can understand why it has made your viewing experience so unpleasant. We will make it right and offer assistance covered by the manufacturer's warranty. Please feel free to call 877-689-4899 for further support and guidance on resolving this issue.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123

  • Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, I’ve only had it a month, but so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality with care

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it lasted you can not replace the lcd my son smacked it one time and it was done for but very good quality display

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t get a fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for a month now and already giving me problems I don’t know if it’s because it’s Toshiba or fire tv, either way when you pay $400 to $500 for a tv it should last years before giving you trouble

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Dionisio1, thank you for purchasing the Toshiba 65C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    DONT BUY, THIS IS NOT A BEST BUY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 65inch Toshiba Fire TV in July 2023, started having issues in September 2024 right after the manufacturer one year warranty expired. This TV is junk!! It would not connect to the Internet and acts as if it has a virus won’t even recognize the remote to reset to manufacturer settings!! DONT BUY!!

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello NinaC, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    Get another

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay tv however it lags, and sometimes when I turn it off it still plays sound or when I turn it back on it’s frozen on some channel, and plays background noise on top of what I want to watch.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi JayJ, Thank you for choosing the Hisense 65C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please complete a factory reset by following these steps Settings > Device and Software > Reset to Factory Default. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Broken TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved tv once after a month and somehow resulted in a small crack in the lcd screen. Which in turn made it lose the entire picture. Have other tvs moved 100+ times and no issues. Tv was not dropped or anything, just that low quality. Honestly feels like it’s defective. Highly recommend not buying as less than 2 months Im just out $400 with a completely unusable product for just simply moving it.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Josh, Thank you for your review on the Toshiba 65C350LU. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable units and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. We kindly suggest reaching out to a certified electronics technician for assistance since this unit is no longer covered by Toshiba's manufacturer warranty. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Screen froze on logo screen and then went Blank

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed . Bought in july 2023z laster 15 - 18 months. First screen froze on logo screen. Tried to reset it with no luck . Then screen went blank. Do not recommend . Better soend 50 to $100 upfront snd get other brand to avoid pain in the long term.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Walter, Thank you for choosing the Toshiba 65C350LU and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert