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Customer Ratings & Reviews

Your price for this item is $339.99
The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 152 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the 65" Class C350 Series LED 4K UHD Smart Fire TV, particularly praising its picture quality. Many comments highlight the excellent picture and clear sound, making it ideal for a bedroom. The sound quality is also frequently cited as a positive aspect. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-152 of 152 reviews
  • Cons mentioned:
    App performance

    Rated 1 out of 5 stars

    Terrible Fire Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire tv is terrible and could not download most apps I wanted to and did not know I would have this many problems. Roku is the way to go

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi RussellJ, Thank you for your review of the Toshiba 65C350NU. We are truly sorry to hear that this unit failed to wow you. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    DON’T buy from Best Buy and Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV WILL NOT WORK WITH YOUR CABLE BOX. Have to use 2 remotes to operate the tv. TV remote to operate volume and on and off. Cable remote to change channels

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi TobyH, thank you for choosing the Toshiba 65C350NU and for sharing your valuable feedback with us. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    Go for watching TV, not for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is OK. The HDMI ports don’t work well. Has a hard time recognizing devices.

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi TimF, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or email us at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Less than 40 days, problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 40 days since purchase. Getting a rythmic buzz on all channels and streaming service. No longer recognizes DVD / HDMI devices. Have to contact manufacturer. Do throw away box and packaging

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Mike, thank you for choosing the Toshiba 65C350NU, and for sharing your feedback with us. We are truly sorry to hear about your experience. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Huge letdown from Toshiba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed with this purchase. The TV didn’t even last a week before developing a permanent green hue across the screen. I expected better quality from Toshiba, especially since I bought it brand new. Unfortunately, this experience was a letdown.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello MikeC, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Poor support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv kicks me off the Hulu app. Tried support; not couldn’t help and live agent never showed up to answer.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi PaulaT, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

    • Brand response from Toshiba Customer Care
      Posted .

      “Sorry you’re running into that — getting kicked off Hulu can be really annoying. The support team at bbysupport@bestbuy.com would be happy to take a closer look and help walk you through the right troubleshooting steps.”

      Narendra | Toshiba Products

  • Rated 2 out of 5 stars

    ToshsibaTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The night scenes were impossible to see what was happening. I would not recommend this brand

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello CatherineL, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Dark picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are ok with a darker picture, and dont care that DolbyVision options will not lighten your picture, then buy this. Otherwise, note this tv picture is substantially darker and more fuzzy than any Insignia or Samsung TV

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Thank you for sharing your experience, your feedback really helps us improve. I’m sorry to hear that the picture quality hasn’t met your expectations. A dimmer or softer image can definitely be disappointing, especially when you expected better Dolby Vision performance. Please reach out to our support team at 1‑888‑407‑0396 for further assistance.


      Sandhya | Toshiba Products

  • Rated 1 out of 5 stars

    Best Buy sux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage and be AWARE....best buy has absolutely zero support for Toshiba products.....WORST purchase EVER

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi KevinS, thank you for purchasing the Toshiba 65C350NU and for sharing your valuable feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. Please reach out to our dedicated support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features, nice picture. Well equipped for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase would definitely buy again if needed. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Toshiba one of the best TVs I ever own

    I would recommend this to a friend