Customer Ratings & Reviews
- Model:
- 65C350NU
- |
- SKU:
- 6618503
Customer reviews
Rating 4.4 out of 5 stars with 152 reviews
(152 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 65" Class C350 Series LED 4K UHD Smart Fire TV, particularly praising its picture quality. Many comments highlight the excellent picture and clear sound, making it ideal for a bedroom. The sound quality is also frequently cited as a positive aspect. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App performance
Rated 1 out of 5 stars
Terrible Fire Tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fire tv is terrible and could not download most apps I wanted to and did not know I would have this many problems. Roku is the way to go
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RussellJ, Thank you for your review of the Toshiba 65C350NU. We are truly sorry to hear that this unit failed to wow you. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
DON’T buy from Best Buy and Toshiba TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV WILL NOT WORK WITH YOUR CABLE BOX. Have to use 2 remotes to operate the tv. TV remote to operate volume and on and off. Cable remote to change channels
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TobyH, thank you for choosing the Toshiba 65C350NU and for sharing your valuable feedback with us. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 2 out of 5 stars
Go for watching TV, not for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is OK. The HDMI ports don’t work well. Has a hard time recognizing devices.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TimF, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or email us at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Less than 40 days, problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 40 days since purchase. Getting a rythmic buzz on all channels and streaming service. No longer recognizes DVD / HDMI devices. Have to contact manufacturer. Do throw away box and packaging
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Mike, thank you for choosing the Toshiba 65C350NU, and for sharing your feedback with us. We are truly sorry to hear about your experience. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Huge letdown from Toshiba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with this purchase. The TV didn’t even last a week before developing a permanent green hue across the screen. I expected better quality from Toshiba, especially since I bought it brand new. Unfortunately, this experience was a letdown.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello MikeC, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Poor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kicks me off the Hulu app. Tried support; not couldn’t help and live agent never showed up to answer.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi PaulaT, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .“Sorry you’re running into that — getting kicked off Hulu can be really annoying. The support team at bbysupport@bestbuy.com would be happy to take a closer look and help walk you through the right troubleshooting steps.”
Narendra | Toshiba Products
Rated 2 out of 5 stars
ToshsibaTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The night scenes were impossible to see what was happening. I would not recommend this brand
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello CatherineL, Thank you for choosing the Toshiba 65C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Dark picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are ok with a darker picture, and dont care that DolbyVision options will not lighten your picture, then buy this. Otherwise, note this tv picture is substantially darker and more fuzzy than any Insignia or Samsung TV
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your experience, your feedback really helps us improve. I’m sorry to hear that the picture quality hasn’t met your expectations. A dimmer or softer image can definitely be disappointing, especially when you expected better Dolby Vision performance. Please reach out to our support team at 1‑888‑407‑0396 for further assistance.
Sandhya | Toshiba Products
Rated 1 out of 5 stars
Best Buy sux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage and be AWARE....best buy has absolutely zero support for Toshiba products.....WORST purchase EVER
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KevinS, thank you for purchasing the Toshiba 65C350NU and for sharing your valuable feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. Please reach out to our dedicated support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice Display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good features, nice picture. Well equipped for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my purchase would definitely buy again if needed. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Toshiba
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Toshiba one of the best TVs I ever own
I would recommend this to a friend







