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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1167 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and ease of use of the 75" Class C350 Series LED 4K UHD Smart Fire TV. Many are happy with the TV size and the deal they got for the price. Some customers have expressed concerns about the remote control design, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,167 reviews
  • Rated 1 out of 5 stars

    big tv in small room no recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy this tv and my room os 8ft x 8ft and i dont know where to put the tv. is to big for my room. them I given to mi sister that have 8.5ft x 8.5ft room. jajajajajaja

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello LuisM, Thank you for your review of the Toshiba 75C350LU. We are so sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    Aspect ratio not goog?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't adjust it to use the full screen. Our old Samsung used the full 75 inch screen. This new Toshiba doesn't . Probably going to return it

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      HI TonyS! We are truly sorry to hear about your experience with the screen size on your new Toshiba TV. We understand how frustrating it must be to not have the full viewing experience you were hoping for. This is not the quality of product that we want to provide to our customers, so please know that we are here to assist you with a return covered by the manufacturer's warranty. Please contact us at 1-877-689-4899 for further assistance. JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922

  • Rated 2 out of 5 stars

    Likely returning it and canceling myBb membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture is ok for 4K. The UI and of course settings are limited in many ways.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello PhilipC, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is garbage. The screen is very sensitive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken TV Bad customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv screen stopped working and have been playing phone tag with the customer service as they’re trying to avoid replacing tv. Would not recommend this tv if you’ll ever have to talk to customer service. Not helpful and will not fix their issues.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your TV. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Bad brand tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is not a good quality had it for a year and it went out Toshiba was able to do nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Toshiba no good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years tv went out sorry Toshiba tv This has been the second time buying this tv

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello LaneatraD, Thank you for choosing the Toshiba 55C350N and for sharing your feedback. I’m truly sorry to hear that your unit is not working. I recommend contacting our support team to explore repair options. Our network of certified Toshiba technicians offers paid repair services. Please call us at 1-888-407-0396, and our team will connect you with an authorized service provider in your area. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Disaster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely have had this TV for a month? And today I have no picture. So I have a 75-in paperweight. Terribly disappointing.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello WilliamL, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please be assured that your units are covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Best Buy- sorry you are just out of a $700 tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my TV in Sept 2024 The delivery left it outside on the backtop. We had in moved inside and placed at wall in box until December. I did not have anyone to put on wall plus it wA a gift. When we put up the screen was cracked.

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi SheilaC, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Toshiba - 75" Class C350 Series LED 4K UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a cracked screen, nothing best buy or mfr can do

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi JoeG, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. ToshibaProductExpert

  • Rated 1 out of 5 stars

    CRACKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cracked when it arrived not sure what occurred in transit to me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fam of this tv, with fire tv. Couldn't connect my cable tv. Not a bad tv just not for me.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      We appreciate your honest feedback and understand that the Toshiba - 75" Class C350 Series LED 4K UHD Smart Fire TV didn't quite meet your needs. Sorry to hear you had trouble connecting your cable TV, which was a key feature for you. We respect your decision to not make it work and will take your input into consideration for future product development. Jeth | Toshiba Support. https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922

  • Rated 2 out of 5 stars

    Missing parts. TV scuffed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packing damaged scuffs on TV. Mounting parts missing.had to ho but screws and stands for TV not in package.

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi SteveS! I am truly sorry to hear about the condition in which your Toshiba TV arrived, with damaged scuffs and missing mounting parts. This is not the quality of product that we want to provide to our customers. Please accept my sincerest apologies and know that we are here to offer assistance covered by the manufacturer's warranty. Please call (1-800-457-7777) so we can help resolve this issue promptly for you.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-75-class-c350-series-led-4k-uhd-smart-fire-tv/6560922.p?skuId=6560922

  • Rated 1 out of 5 stars

    Bad TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a zero I would. While working the TV is great. But it had to be replaced the day of purchase due to a crack. Now it’s a month old and the picture went out of it last night.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello JohnH, Thank you for choosing the Toshiba 43C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken so disappointed and I cannot return worst service ever

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi CristalM, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We inboxed our tv and it doesn’t work. We have been working with support and it sucks. Don’t purchase this tv

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello LauraR, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't not what happend, but need take out of power wired for that on the tv.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi NohelR, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not received I called him. I did the claim there no one help.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello OmarA, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in delivery, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. ToshibaProductExpert

  • Rated 1 out of 5 stars

    No Honor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are junk, they don’t honor them with repairs under 60 days.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi WilliamH, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps won’t work properly and there is an outline on the screen like the color is going to go out

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello TiffanyW, Thank you for choosing the Toshiba 75C350LU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert