Customer Ratings & Reviews
- Model:
- HDTC810XK3A1
- SKU:
- 2243046
to a friend
Customers are saying
Customers are pleased with the Canvio Connect II 1TB portable hard drive's ease of use, ample storage capacity, compact size, and fast USB 3.0 speeds. Many appreciate its performance and compatibility with various devices, along with its affordability. While some users found the included backup software less than intuitive, the overall positive feedback highlights its value as a reliable and convenient storage solution.
This summary was generated by AI based on customer reviews.
Gets the job done for a good price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a few months, and haven't had any issues. Quality product from a reliable company. Thanks!
I would recommend this to a friendDon't buy if you have a MAC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This says it is Mac and PC compatible, while that may be true, I had could not get it to configure properly for my Mac. I called Toshiba customer service - first rep I spoke to was completely rude and unhelpful. The second rep I spoke to later, was trying to be helpful but still could not seem to walk me through the steps. I may not be a computer genius, I do know how to follow instructions. These instructions were so confusing and was taking forever. Finally I just said never mind as I will be returning today.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Kristen, and sorry to hear that you had difficulty getting your Canvio Connect drive to work with your Mac, and also sorry that you had a sub-par customer service experience.
Although this hard drive is formatted at the factory as an NTFS drive, it is absolutely compatible with Mac OS. You have the option of either installing the included NTFS driver onto your Mac (if you want to use it on both Macs and Windows PCs) or simply using the OS X 'Disk Utility' app to reformat the drive to Mac OS Extended. Reformatting will remove any data currently on the drive, of course.
Please see the Apple knowledge base article at https://support.apple.com/en-us/HT201909 for details on formatting external drives with Mac OS.
Thanks for the feedback and sorry for the trouble.
Gets The Job Done!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets The Job Done!........................................................
I would recommend this to a friendWILL NOT WORK FOR XBOX ONE AS A EXTERNAL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your plan is to purchase this as a External Hard Drive for the XBOX ONE, THEN DON'T. This will work for media storage but not game storage.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, DROPKICK33 and sorry that you haven't been able to save games on your Canvio Connect II drive.
Microsoft's only published requirements for storing games and apps is that the external drive 1) uses USB 3.0 and 2) has a capacity of 256 GB or more. Since the Canvio Connect II meets both of the criteria, this drive should be capable of storing both games and media.
Once you connect the drive, using the included USB 3.0 cable, Xbox One will prompt you to format the drive and walk you through setting it up to store games and apps. Please see http://support.xbox.com/en-US/xbox-one/system/manage-storage?icid=furl_xboxone-storage for details on how to set up your external media as storage for games and apps. You may also want to review http://support.xbox.com/en-US/xbox-one/system/console-doesnt-detect-external-storage for troubleshooting help, if needed.
Thanks again for the feedback and sorry for the trouble.