Customer Ratings & Reviews
- Model:
- HDTC820XK3C1
- SKU:
- 2243055
to a friend
Customers are saying
Customers consistently note the Canvio Connect II 2TB External USB 3.0 Portable Hard Drive as a great storage solution that's easy to use and conveniently sized for portability. Positive feedback frequently highlights its fast transfer speeds thanks to the USB 3.0 connection and its affordability. The small size makes it easy to carry around. Many appreciate the user-friendly setup and operation of the device.
This summary was generated by AI based on customer reviews.
Crashed this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is fine as temporary storage. Mine crashed after spending time in my overused camera bag. I do not recommend this for permanent storage.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, RustyNTexas, and sorry to hear that you had some sort of problem with your Canvio Connect II drive.
I wonder what type of symptom you're experiencing with the drive and whether or not you've tried testing it with an alternate device, in case the device you've normally used it with has developed a USB port problem.
In any event, if the drive (or its cable) proves to be defective you can initiate Toshiba's warranty replacement process at acclaim.toshiba.com anytime during its 1-year warranty.
Thanks again for the feedback and for choosing Toshiba.
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was pretty simple to download and safe picture and movies on to it.. but we have been experiencing problems it crashes every so often so we have to be unplugging it and plugging after it freezes and it makes noices
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Monica, and sorry to hear about the crashes and noise issue with your Canvio Connect II hard drive.
Those crashes could be a connectivity issue with a cable or USB port but unusual sound coming from the drive is likely a sign of impending failure.
Because of the noise, I recommend initiating the warranty replacement process at acclaim.toshiba.com, which can be used anytime within the drive's 1-year warranty.
Thanks for the feedback and sorry for the trouble.
Toshiba Portable Hard Drive fan since 2004
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am the Toshiba Portable Hard Drive fan since 2004. Tried too many from other brands before, however, all of them made me feel disappointing.
I would recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good external hard drive. I like this product.
I would recommend this to a friendDoes just what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive is smaller than expected and lighter than expected, but otherwise lives up to what I would expect from a brand like Toshiba.
I would recommend this to a friendGreat product, nice size, works very good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product!!, good price and very nice design...
I would recommend this to a friendBest Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This's the best hard drive, in my opinion Toshiba hard drive are stronger than other and easy to use.
I would recommend this to a friendGreat External Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hard drive and it works perfect and smoothly. Great external hard drive for the price.
I would recommend this to a friendExternal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount of memory and price this was a purchase that gave me the biggest bang for my buck.
I would recommend this to a friendFor Toshiba only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well with my toshiba laptop, however per the maker of this product it will not work with a mac unless you make major modifications. I had to purchase another hard drive for my mac.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Timmybb, and sorry that you had trouble using your Canvio Connect with a Mac.
There's not really any major modification necessary to use this drive with a Mac. After connecting to a Mac you simply run the Mac OS 'Disk Utility' app to reformat it to the 'Mac OS Extended' native format, which would be needed for any drive formatted to NTFS (as is the case with most retail high capacity hard disks.)
Thanks again for the feedback.
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should Was the best product I could find for the money
I would recommend this to a friendGreat for basic storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to backup photos and videos. Since I purchased it I've had multiple drive read error messages. I've had to run the Windows drive scan and repair over 5 times in order to fix error message. If you ask me its not worth it, try another brand. Maybe if your storage needs are more simple than maybe its ok. I don't know the answer to that. But I would not buy another one.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, flyingacefilms, and sorry to hear about the read errors you've experienced with your Canvio Connect II drive.
Of course it shouldn't be necessary to perform multiple drive scan & repair operations over a short period of time there. The problem could be indicating an unreliable USB connection, so to help isolate the cause of the problem I recommend connecting the drive to a different USB port and then, if the problem still occurs, try using it with a different computer (if possible), to see if the problem might be isolated to use with the current computer. If you have another USB 3.0 cable available, you may want to try using that one to see if it solves the problem.
If the drive does prove to be defective you can initiate Toshiba's warranty replacement process at acclaim.toshiba.com anytime during the warranty term.
Thanks again for the feedback and sorry for the trouble.
What I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hard drive works as needed. I wiped it and reformatted for use with a Mac as time machine backup.
I would recommend this to a friendeasy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up easy out of box, works as advertised. Seems stable and should give no worries.
I would recommend this to a friendCanvio drive review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drive installed as advertised and has been working okay.
I would recommend this to a friendCrashed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 6 months. Then it's started clicking and not showing on my computer. Now it just ticks like a clock when plugged in and my computer can't read it.
No, I would not recommend this to a friendDon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine failed a year after buying with minimal use. Toshiba has been awful to work with.
No, I would not recommend this to a friend- Pros mentioned:Size, Storage
Portable Size, Enormous Space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Toshiba drive after several research into which would be the best option for me. I like reliable things that just work and boy, this drive screams reliability all over the place. First, it doesn't have all the bloatware that many vendors load into their units (i'm looking at you, Sandisk), so most of th espace is actually usable. Also, the size factor was taken into account. This is a small, really portable drive. I just carry it in my pocket, connect whenever I go and Presto! Last, I like the fact that this unit is realy silent, you can't thel it is working unless you look at the light that's on top. In short, this is a small sized reliable unit, with a lot of space inside.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good piece of equipment. Does the job it's meant to-save storage. Easy to install. Reasonable price.
I would recommend this to a friend - Pros mentioned:Speed, Storage
Works flawlessly on a Xbox One.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this drive to use with my Xbox One to increase my storage. The Xbox formatted it and it has worked perfectly. I've been able to store many games on it so far and it has been fast. It just works.
I would recommend this to a friend
