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Customer reviews

Rating 4.8 out of 5 stars with 26 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    Like having easy options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the option and easy way to solve issues if I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure knowing I have a backup for troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not survive without this service, anything from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well as do all products purchased from BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the assurance of tech support when things go wrong. The Geek Squad are knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    some of the people are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 3 because some of the people listen and study the notes and solve the problem while others cause more problems than I started with. I never know if it will be done right or not

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.