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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    covers all my devices at office andhome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great group of people providing great service at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best tech support I have ever dealt with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the included services this protection pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop runs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have always been able to fix my problems dropped my laptop off for a tune up running slow was told the tech recommended a new hard drive and only for the cost of the hard drive and now my laptop runs like a new one boots up quick even noticed the battery lasting longer could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that all my laptops are covered under this. Helped with an older MacBook. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good service. Good protection. Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has always been there for me when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Total Tech in Store...Only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving on my protection plan. Great that it covers all my devices for one price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An elite service that is very affordable to the customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect annual plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indispensable Pays for itself several times over in my case

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that's worth buying and getting much needed help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good or bad it is the only game in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about this, I like the fact I can get my computer repaired, however the wait times, just to start the process, are outrageous and the answering voice prompts do make you jump through so many hoops and redundancies of information it gathers are annoying. Especially since when a live person eventually gets on the line all that information you gave just to get through the answering process, is required again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love total tech support. This is my second year subscribing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan more than pays for itself. It has helped with installations and problem-related calls on appliance (oven), computer and TV with all its various components. There are discounts on purchase and service and all are well worth it. People are well trained and knowledgeable. I've been a member for many years and will continue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself with Webroot and discounts on warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USED TECH SUPPORT FOR MANY YEARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used tech support (Geek Squad) for many years. Use to travel excessively and was able to always access the service here and or abroad via internet. Geek Squad solved my problems remotely and without me having to sit and wait for something to the done. Great service and will use them for years to come. Recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love getting help with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't go with out this tech support. It's a life safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity and am glad we this. They were very helpful and made sure all was working and they installed our Mesh system so we have better signal throughout our facility.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squadron so very professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice collection. Never get problems. Can buy it always

    I would recommend this to a friend