Customer Ratings & Reviews

Love the fantastic individuals who work it. Always friendly and professional. So knowledgeable and patient. Will either connect to your computer or will walk you through to correct the problem

This is a bargain for the price ! These GEEKS are great at what they do ! They have helped me with multiple computers and my phone. They have also fixed a washer that I bought through Best-Buy

Total Tech Support is worth every penny. I have 3 laptops that are serviced all under the same plan. The antivirus protection for all three would cost me more than a 1 years membership at Best Buy.

Total tech support has been very worthwhile service I have used for routine computer maintenance , fixing computer concerns both on-line and in-home and installation services

Ihad a problem with my 4 mo old computer,not due to anything i did.I took it to the Geeks, And they sent it out. Got the computer back in 4 weeks, it is working well now

I didn't know if I should have renewed but am I glad I did. We got a new TV and install\setup all included just can't beat it. Also includes extended protection.

I have been very happy with Best Buy Total Tech Support membership. It has been worth the purchase, easy to use, and customer service is great

Total Tech Support has provided me with peace of mind whether I rely on the Geek Squad for computer or I Phone support and problem-solving. The technicians are very knowledgeable and easy to work with whether I have an in-person appointment at Best Buy, phone appointment, or an in-home session. In addition, Total Tech Support solves my problems in a very timely manner with convenient appointment times and quick turn-around time for repairing my computer.

Total tech support has been very advantageous during the era of virtual contact. They are very helpful with all types of technical issues. All the people I have dealt with are very knowledgeable.

Total Tech support renewal should be every 2 years for the price. Or lower the renewal price per year. Other than that Great Tech Support! I have not had a problem with them.

Total Tech has worked out very well for us. Between computer setups, upgrades, camera installation, and shipping charges the subscription has more than paid for itself.

It is comforting to know that I am covered for emergency help and technical support. Geek Squad service providers are wonderful to work with.

This is my second year in the program. I have used many services allowed in the program. Anytime I have used the program and the expertise of a “Geek” was fantastic. The “Geeks” have been excellent.

I like my protection plan. Was helpful when I purchased my new TV and hand it delivered and installed.

This service is better than having a smart child with an IT degree! I have used Geek Squad multiple times to take care of my computers and iPad. This even saves with installation for appliances!

Excellent purchase and well worth the investment in the event of future damage or breakage. Provide worry free support. Recommended the plan to others and explain the cost savings measure.

Total Tech Support makes navigating a repair or exchange is very easy to use. The Geek squad is friendly and will help you solve your problems.

If you're not tech savvy, and I'm not, you have to purchase this Total Tech Support. They mounted all my TVs, and will repair anything, even if you didn't buy from Best Buy

Can't imagine not having this support membership! It has served me well. No, if's ands or buts, and Geek squad keeps everything flowing and up to date for me in a very timely fashion.

Just upgraded to new iPhone tech service helped me set it up and free space on my old laptop. All female tech services this time and they were really knowledgeable and fast.