Customer Ratings & Reviews

The plan is a must if you run into either quality issues or service issues or need technical advice. Freebies on certain install items for alarms, alarms, remote start etc. for cars.

You get this protection for being a Total Best Buy Member. You will not regret it. Online or in store, Best Buy is there to fix any issue.

I purchase total Tech Support annually to keep my electronics operating at their best. Also is good for new product set up, support, ie TV, Sound systems, phones & computers.

This service provided excellent repair of my laptop computer. The service representative explained my problems and eliminated the virus infection. They also installed webroot virus protection. Great job.

Our home installation team were so professional and helpful that they went above and beyond expectations. We listened to their suggestions fortunately. Well worth having total tech support

Great protection for our computers. Technician is very knowledgeable and helpful. I would certainly recommend this service to everyone.

The Total Tech Support Group is amazing ... they've been a tremendous ally to our family for all of our technical challenges.

I used this for laptop repair and installation of a hard drive. Installed an over the range microwave and dishwasher. Installed a stereo in my vehicle. It was definitely worth it for me.

I absolutely love Total Tech Support. When I have a problem with my computer or printer they have very efficiently handled the problem with courtesy and patience.

Great plan or service to have when you have to meny devices in your home. Great tech support and discount on many services like TV wall mounts. Computer and software assistance.

Found out in our area they don’t offer refrigerators to service. Used for reset on our new purchase of TV and adjusted our sound system. Had a great service technician that went over and above. Much easier for any computer needs without taking in very often

I first purchased Total Tech Support in 2020 and was pleased to discover that I got great value for money. No hesitation at all to renew my subscription this year.

We use Geek Squad several times a year for my 80 plus mother when she slows her laptop down with all sorts of downloads. They always help without judgement. Nothing too much to ask for.

At first I thought the cost was a little high. However, after using it several times to resolve issues, I’m a believer and will continue to purchase the Totaltech. Every issue has been handled to my satisfaction.

This service is easily worth more than I paid for it. I was not expecting Best Buy to have the ability to do more than a basic level of support. However, they surprised me.

Membership is a great value. It provides for coverage for cleaning up the computer as well as checking and cleaning up viruses.

I am glad I had this, you never know when you need some extra help on either pc/laptop/tv the tech are always great, friendly and get the stuff done

Hello, I've had this support for years, and I wouldn't be wqith out it! When I ever have a problem with anything, I bring it in, and they quickly fix it!

The Geek Squad is always great. Anytime I go to them for help, they are knowledgeable, courteous, and very helpful. I love having them to help me out. I highly recommend them.

I have used this service enough that it absolutely pays for itself. Could not get along without it.