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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST PLAN AROUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the BEST protection plan I have ever heard of in my 70+ years. it is worth every penny for the yearly support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support plan is the best investment for your money. The Geek Squad can fix most any problem you might have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad - they always arrive on time, set up my purchase in a timely manner, are knowledgeable and very patient with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Device care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this about every 18 months or so. It is a good service. But, I have found if you have a good local computer guy down the road they are often much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for seniors who cannot contort!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are great. They are trained well, polite, explain the functions and if you can afford it a must have for seniors who have trouble with movement!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Total Tech Support for a few years now and the tech support at Best Buy is the Best around. You can't go wrong for your Tech Needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved us on may occasions and the phone call option is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job when my computer needs cleaning or is running very slow. They seem to know what they are doing and it always runs great afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    tech call back quick and love home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for my new lap top computer. Lenevo. I use it home a lot and they are great. have gone into store a couple of times. all good and great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love getting help with all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase total tech support yearly just because in the end it actually ends up paying for itself I love all the perks that I feel I get by being a member.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everyone should have TTEch Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments we have made in a long time. They are professional fixers and installers for anything you need. Very pleased with them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    my go to for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    automatic renewal best way service tech always fixed our problems if they were need knowledgeable friendly helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the ease of using the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have extremely pleased with my tech support. The service has been great. The technicians who have been to my home have been knowledgeable, friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always there when you need it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan pays for itself!! You never know what can go wrong with technology now a days so if you have a computer, tablet, phone or anything then this yearly membership is SO WORTH IT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech support for my laptop and I really like it because they can look at my Mac book every time it has an issue. The Geek Squad crew is awesome and super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’ve used a few times and very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, technical support is easy to reach, friendly, very helpful, can use anytime and any hour of the day or night with staff that are highly qualified

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love getting help at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, they come to my home and assist. Agents are polite, wear masks, provide a safe environment for set up item and answer questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always be total tech support members. The services they provide are worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Competent help is readily available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than paid for itself last year as I upgraded laptops. It provides peace of mind regarding home electronics knowing competent help is readily available.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Benefis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits, covers more things than I realized, not just for computers. Covers appliances with reduced delivery and installation costs as well.

    I would recommend this to a friend