Customer Ratings & Reviews

This had more than paid for itself. I use Geek Squad in store and on line. Good benefits with appliances and such too.

Great helper! I found your services helpful and the service team members are professionals with great knowledge and excellent customer service! Worth the buck!

Every time I've gone for tech support I've been very helpful and solve the problems took an old computer made it run like new again what's tuned up some of my newer computers

I have used TTS for many IT and media services. The assistance is great, work product is professional and it saves me the frustration of figuring stuff out on my own.

Tech support is worth having it will save you money in the long run. Very good performance and very reliable.

Great Move !!!!! I Have Protection I Need From Guys Who Know What They're Doing !!!!

I'll never be without Geek Squad Total Tech support. I have moderate skills when it comes to TV install, internet protection, and upgrading computer equipment. Geek squad does it all for a reasonable fee and they're available when you need them. They've also saved me money on install costs including the range hood I just purchased because I was a member! The people who have come to my home have always been courteous and respectful of my property. They leave me a card with the technician's direct phone number in case something goes wrong; I've never had to make a call.

Tech support was scheduled and executed in a 2-3 hour visit to remove corrupted Microsoft auto load programming.

Easy to work with & good communication. They are knowledgeable.

I could not live without the Geek Squad! Responsive and knowledgeable agents. As a low-tech senior, have relied on Geek Squad for years. High recommend.

Glad I have this membership. Has really comes in handy for me since I feel a little apprehensive with any new technology.

The best money spent. Best Buy Tech Care The tech support people are so professional and knowledgeable. I've saved money having purchased this feature

This is the best thing since sliced bread. Everyone should have this plan. So many things are included and it pays for itself in no time.

Best Buy tech-support is the best in the world I would never change for anything great service good price

For the most part, I useTotal Tech Support services for the laptops in my household. I rarely have issues, but when I do, the in-store Geeks are consistently well-educated, professional, patient, and will solve the problem. Online chat and internet services are good. I have had difficulty understanding foreign accents and would prefer English as one’s primary language. Wait time for a specialist has increased over the years. Total Tech Support has been helpful, otherwise, when needing advise and installation of a sound system. Best Buy stood behind a product that did not work out and replaced it with a more suitable model.

Have renewed this service several years in a row. Confident when U have laptop issues Geeks will fix it.

This has saved us several time this year. Our fridge ice machine quit working and Justin help us get it up and running. Very friendly and helpful.

This is an excellent product., especially if you regularly have need for the services it offers. It' provides savings in many areas.

Great value and also very handy to have for all your devices for one price. Really is nice to have in so many ways. Will always have this service!

I feel like a real VIP everytime that I do business with Best Buy ever since a became a total tech member.