Customer Ratings & Reviews

I have used my Total tech support for assistance with laptop issues. It is a "peace of mind" policy. Excellent service by the Geek Squad team members.

Tech support is wonderful for those of us computer illiterate, just need to call or take your device in and someone is happy to fix your troubles.

I'm wondering why one would pay for trend micro and webroot. as well as tech support

I have found that these folks can pretty well fix anything and keep my home and business gadgets working great. Big company IT support without the hassle or overhead.

Second year having this subscription. Saves you money on installation and parts. Also covers all your electronic devices in the house.

I highly recommend this investment to anyone who owns smart devices. My laptop crashed twice and if it weren’t for this program, I’d be purchasing another laptop.

I have used the Total Tech Support many times since purchasing. There are several computers in the home. I am totally satisfied with Total Tech Support. Has saved much stress usually associated with computer problems. They have helped with virus removal, windows not updating, 'storage full', instructions, date transfer, anti-virus program not working, and quarterly check of total computer function. Total Tech covers things beyond the computers that I have not used. Coverage on the computers alone is worth it. Have renewed another year and will continue to do so.

One of the best investments I’ve ever made. I highly recommend. My plan has saved me many times over. Great fir all us luddites out there!!!!!

Geek Squad has always been quick to dive into my laptop issues & correct whatever problem I may be having. It also helps that they are so conveniently located!

Very pleased with Total Tech Support. Recently used them for installing and 82 inch television in my bedroom. Very efficient and polite installers.

It is great to be able to pick up the phone and have new purchases installed, or have existing electronics repaired by people who know what they are doing

I renew my total tech support because the service is very good. I buy a few things and the support apply for all products that I purchased.

Having the Best Buy total tech support is a great deal. We have it fir our entire family and it has come in useful. We thank Best Buy for having this.

I recommend Geek Squad technical support to anyone who is frustrated with computer problems. The Total Tech Support plan allows me to get help with all my devices.

I love the total tech support membership. When I need to have help with some thing they are right there to help and they are very knowledgeable

I have used the tech support for three years and if online support can't fix my problem I take the computer in they fix the problem

Comes in handy if you have a lot of things derived and need installs tends to pay for itself rather quickly when you get products installed

If your not very tech savvy I highly recommend this service. I always get my moneys worth. I consider this my personal IT dept.

I have only use the geek squad to do a tuneup on the computer but I must say it was very nice to deal with and computer runs much more efficient after cleanup. Faster!

Resolves all issues in a timely manner for remote services. Techs are knowledgeable in the service they provide. A must have service!