Customer Ratings & Reviews

I like the piece of mind having the support provides. I have only used it a few times but it was available when I needed it most.

Great service and professional technicians. Can't beat the response time and quality of workmanship.

Great service. They are there when you need them and have the knowledge to fix your problem.

Total Tech Support has saved me hundreds of dollars throughout the year on installation, audio and video equipment purchases as well.

Total tech support has been a lifesaver in many ways from producing care to tech explanation of difficultly with use of programs.

I have total tech and a great service to have. I recommend it highly and could not function without their help.

We love our Best Buy Total Tech Support. Even when we have questions that we think they may think are silly they help us with professionalism and kindness.

so far, every time they come out every thing has went well.....................................................

I am in my second year with Tech Support, I have used this service both in-home and in-store. Thus far, all my issues have been rersolved, the first time.

purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Great service. We have used Tech Support for installation of RING, new TV mounted on the wall, and with computer issues. Would highly recommend.

Everyone Of The People That Have Serviced My Equipment Have Been Polite, Extremely Knowledgeable, & Fast..I Love The Service It Truly Is The Best....

Very easy to use plan. Saved money on every use. Buying another year. Recommend if you plan on purchasing appliances or electronics that need set up.

Worth every penny. They are there to help you with any questions and offer great customer service!

I have been a Total Tech member I think since it started. It is one of the best things I have done. It totally pays for itself! I have had multiple TVs mounted in my house, dryer repaired, computer repaired, phone covers replaced free that had cracked, and a new refrigerator that was just delivered with free haul away. Everything was discounted because I am a Total Tech Support Member. The list is extensive that is available for Total Tech membersI love Best Buy! I love their products but I love their service the best!!

Got this service a while ago, used it recently and really came in handy, like the service it provides.

Best $$ spent --- I am a tech challenged baby boomer and the service provided is a life saver. Additionally, I have saved so much $$ that it more than pays for itself. I have purchased many open box items and this gives me security if anything goes wrong. I have had a whole lap top replaced after mine took a tumble down stairs and was destroyed. I have purchased appliance and the installation and warranty discount more than paid for the geek squad. This really an outstanding service.

GEEK Squad techs are as good as it gets. Friendly, professional. Silly not to have. They eliminate any set up frustrations!

Total tech support is excellent! The customer service is wonderful. They are very knowledgeable and quick to fix and assist you in any way.

Is a good source of help for your products and for questions in general.