Customer Ratings & Reviews

Great service provided at reasonable cost. Allows you to contact them with issues you have and they resolve and help you to protect and get the correct setup.

They were so professional and even came to my home to fix my computer. Love them, one and all!

Well worth the price. We use it on all of our devices and do check ups with them and keep them running at peak performance.

I HAVE USED TOTAL TECH MULTIPLE TIMES OVER THE PAST YEAR. RENEWING WAS A NO BRAINER. GEEK SQUAD ARE WONDERFULLY AVAILABLE AND EFFICIENT IN THEIR SERVICES.

This plan does pay for itself. It gives me a lot of Peace of Mind knowing that I have backup and help. I don't know what I ever did without it before.

I renewed my Total Tech Support because I have been very pleased with the support I get from the techs. I have worked with them over the phone, as well as at the store.

Superb coverage plan and remote tech support to resolve PC/laptop issue or tune-ups. Corporations should use the Best Buy Total Tech Support Plan.

This has been a thing for me as tech stuff confuses me. They know what they are doing. Always so friendly.

Total Tech Support comes bundled with all the support you need. From dismounted an old tv and mounting a new one to installing RAM in a laptop. Thsy have you covered!

At first I was not sure that this would be something that I would need. After having to use it, my opinion has changed. I would recommend this to EVERYONE!

When I first signed up for the Tech Support I was concerned that I was paying for something that I didn't necessarily need. The Geek Squad helped me understand my computer better at that time though. However, since I renewed it this year, I have not been able to use it at all because of the Covid-19 problems in dealing with retail businesses. I hope to get to see the Geek Squad soon though. I would like for Best Buy to extend my membership in the Total Tech Support since so much time was lost on being able to take my computer in this year. That would be nice!

Love Total Tech Support !!! Any time I have a problem, they are there to handle it !!!

Very happy with Total Tech Support. Geek Squad is very helpful. I also like the chat now feature

TOTAL TECH SUPPORT IS AMAZING AND ALWAYS ON TIME AND HELPFUL. WE ARE SO HAPPY WE HAVE THIS ANNUAL SERVICE AS IT PAYS FOR ITSELF.

If you have many tech items you can't beat this program. Instant, high quality service and help.

I have total tech support on all my devices and the Beat Buy crew are very polite, always willing to help and finding ways to solve any issues

I love the Geek Squad & having the assurance of someone I can go to for help when I have a problem with my computer and it's always there.

I love being able to call at anytime if I need help , everyone is always so friendly and my problems always solved .

reliable, speedy, response to all my concerns 24/7 on line and zoom

These Geek Squad guys are terrific! Always so helpful when I need it… and I seem to need t a lot!