Customer Ratings & Reviews

I rely on Total The support and they have yet to let me down. They are knowledgeable and fix the problem. Highly recommend them.

I have been a Total Tech member for a few years now and really enjoy having that peace of mind that I can call someone when I need technical assistance on several devices. Most of the time the Reps are able to assist over the phone, but I have also made appointments and had to leave my laptop for service. Depending on timing (avoid back to school timeframe) service is usually pretty quick. The communication on status is usually timely and ready when promised.

Love having it so well worth having. when I need help they are there for me have them hook up and clean up about 4 times a year and love it!

Since finding the Geek Squad I have used them several times. A couple of times I didn't need to leave the items with them. fixed on the spot.

Every time there is a problem or I need advice The Geek Squad is there for me to help and alleviate any issues I may have.

Has been helpful when having a problem with our laptops or printers.

I always purchase the extended tech support. I have not had to use the support, but has been their for any time i need to use it.

Total Tech Support membership puts my mind at ease if I have any issues with the different products that I have purchased from Best Buy.

I wouldn't be without total tech support. I contact them 2-3 times per week on the different devices I have. They keep me up and running.

Best Buy’s Total Tech Support - Geek Squad provides exemplary service! Really appreciate their quality service!

I’ve use the total tech-support a number of times and it save me in the long run even though it cost every year it just is to me is worth the money

I like knowing that I am protected with the total tech support membership. They have always taken care of my needs for all technology.

I feel very confident with this protection service for all my devices. Fast service , and they fix/repair it right the first time, beautiful !

I’m very pleased with the service from team members. Have called early morning and my concern was addressed promptly. Highly recommend this support service!

This is the best thing you can buy, its 2 year support but LV2 it fixes everything and even if its not bought in store witch i love.

It has been well worth it. The geek squad have been at our home several times. Always very helpful.

I LOVE my Total Tech Support! They are always there to help me with my laptop and answer any questions I have. What a plus when buying your laptop here!

A must plan for all electronic products bought by best buy. You get the cost of the plan back when having items installed.

Have been pleased with Total Tech support . Usually interact with the Geek Squat in store (VT) but it is sometimes difficult to get a reservation in a timely manner due to them being closet Best Buy. The other store in upper New York was closed about a year ago The one occasion I contacted the them via their "chat" recently I was also very pleased with their assistance to resolve the problem.

I like the help we get when we have any trouble with any of our products. It has always been easy to got help when we need it