Customer Ratings & Reviews

It’s very good to have. If you’re going to use it make sure that you’re going to use it if you’re buying Apple products from Best Buy on a regular basis it’s definitely a plus because you get AppleCare plus included in your toll tech membership and if you get one Apple product that has a 99, or 199 product than that helps! Or if you’re going to have any installations!

i NEED SOME HELP. Windows 365 isn't working right, you're sending email to a blocked account. My phone # has changed too. I'll call once you're open. You've done magic in the past. Please do it again.

Awesome to have. Helped with a lot of answer and question I had to a variety of product. Also installed audio on my car without questions. Good to have.

Very happy with the support, I initially purchased it when I purchased my new Samsung TV over a year ago and everything was set up as I am not tech savvy. About 6 months later my daughter needed her lap top scanned as she had a virus and I looked at the tech support contract, took the lap top in and they took care of everything for free. A month ago my TV was not working, x-box was, could get netflix but not regular channels, the young gentlemen that came out was very helpful, got everything set up again and showed me how to fix things going forward.

My appointment was quick and the technician was thorough. Super easy to make an appointment. Will be brining my computer back again in the future.

This is a must have. Whether you are single or have a family, having the ability to bring items to fix is essential. Great value.

This is great. Have a new Surfacebook pro2 that is trash that is slowed to a stop. And this covered the Geek Squad trying to fix it! Love it

Everything about TOTAL TECH is awesome and well worth every penny. It saves you money on the installs and products you get 50% off I think of installs in your vehicle and one of my installs was ZERO charge. I have gotten so many free stuff using this total tech that it pays for itself right away. You will save so much money with this membership. I cannot stress enough how awesome this product is and every Best Buy customer should GET THIS MEMBERSHIP. I am wowed every single time I buy a product & have installs done. TOTAL TECH is a MUST HAVE

This is the only service I use for tech support. They have always been there and solved my issues.

Your savings plan was the smart way to go and very helpful

Way worth it if you love technology for car and home very professional and great at what they do.

We are very happy with this service! It was easy to schedule an appointment and get the tech help we needed.

It’s wonderful w have this protection, I had the guys in my house installing my two TV’s and they were awesome!

Although customer service depends on the location, the ease and helpfulness of tech support has saved my family quite some headache. Fully recommend.

This is the best deal! I have used this often and they never fail to deliver!. I have renewed for the last 4-5 years and never regret it.

Total tech has helped me deal with some difficult issues in a short time period. I've used them several times , all worked well.

Can't say enough how great the service is through Best Buy; they have helped me on numerous occasions both at home and in the office.

Great investment when you have a lot of stuff needed to be done over the year. Hanging up two televisions, and putting together my set in bike.

Loved this service it help my computer was down a few times and they fixed it with no problems and they were so kind and helpful in the process

It nice to know that if I need help with my electronics that I can call geek squad and they will help over the phone or come out to my home