Customer Ratings & Reviews

I like the savings on delivery and installation of appliances.

My service has been good. They are helpful and always friendly.

I’m a president of two organizations and on the state board of two others. The Membership gives me peace of mind and saves me time. Wouldn’t be without it.

This membership is totally worth paying $200 per year. Just 1 or even 2 Geek Squad visits without this membership covers the annual fee, not to mention the peace of mind I have knowing I can get help without stressing on the cost of a diagnosis/repairs. Yes, I know one day I may have to pay for a part, backup, etc. However, as of today I’ve NEVER been charged for anything (besides annual fee) & I’ve taken 4 laptops, 1 desktop & a camera. Therefore, I recommend this membership to everyone, specially if you have children/ young adults in your household.

This is a great service to have just in case anything with your computer or any technology that you have has a mess up

They have helped me often with all sorts of questions on all different products. Very helpful.

Am always able to rely on the great folks at Best Buy to help with any issue I might have with our systems and other affiliated products

They are always on point, I like the honesty of what needs to be done and if I should be looking into a new product.

Great service to have in case you happen to have any issues with your product they will always help you out. Never had any issues.

This service is well worth the cost. We have been able to bring in a ton of old laptops to have all looked st and fixed and backed up!

I've been using this service for several years now. Not only do they help you with your tech issues and updates on your electronics but you also get discounted pricing on many products purchased through the Best Buy website (I got around 50% off on 2 of my automatic car starters). It's well worth the yearly fee and I have peace of mind knowing that I can get my products fixed without paying anything extra.

i like that i am getting a discount because i have this plan. trust me the plan worth your money, getting help for any device you have.

This yearly plan has been helpful in multiple ways. Between a broken computer, a computer that needed manual updating/push through, and the installation fees for a remote start installation all being free, this plan has more than paid for itself. It has come in handy by paying for the 1 yr upfront, because when something unexpectedly needs fixing, I don't have to worry about coming up with money for potential expensive per service fees. It's like insurance for your electronics. Would definitely recommend.

I got to tell you I don't know how you guys do it? You take care of everything even if it wasn't bought in the store as long as I'm a member that is the coolest thing ever. You know something ?it's a great idea because it makes me want to continue buying things from there because you follow through with everything. very fair pricing and you have the crew to do almost anything. mounting TVs .installing my alarm system.backup camera for my cars.you've handled everything thank you

It is reassuring having my own IT Department. I am a sole practitioner and having Geek Squad is well worth the investment.

I enjoyed shopping at Best Buy the quality of service is unmatched the employees are helpful and courteous and they are more than willing to help with a problems they seem genuine and sure that they appreciate the customer They are they are knowledgeable and the products and more than willing to go through the details about HAH item they do not keep customers waiting they immediately come over to assist they make the customer feel important and appreciated For shopping at Best Buy

The plan is really good and can save you on visits to your home. I think some things are separated a little too much but overall it is a great plan if you will have Total Tech at your home a lot.

I feel secured knowing that whenever I have a problem specially when I am engaging in school work I can count on the qeeksquad for assist right away.

this service is essential for anyone using a computer. GEEK Sy is the best back up service for any problem

So far a great value especially with the car stereo and alarm installations . I need to get help soon with my computers and iPad.