Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love when they help me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is true, this is the best to Product to buy You really do get your money's worth and they are so helpful with all your devices .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to buy total tech support. The Geek Squad is really is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful for several devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to help me fix my issues on my laptop. Was also keep and update of files saved with them for a couple of days on their system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love getting assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the cost, take my work computer into store once a year and get it overhauled. Comes back in top shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team to have for your technical needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Total Tech support member for over 2 years now. I would have to say that for me it is worth every penny. Being a technology challenged senior, I've contacted the tech support team for questions about products I was planning to buy, questions about technical issues and ways to solve some of my computer conundrums that I encounter from time to time. I've always received excellent and cordial customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfaction knowing all my products are covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the covered services this lan pays for itself. I am able to relax to know my computers,printers and watches are covered

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    quicker when i called

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has paid off... i had difficulty getting to service when i went on line... much quicker when i called.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with the thoroughness of the agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use the service I was pleased the agent involved was patient thorough and made sure the problem that I had was resolved

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how there is always someone available to help. Making appointments is very easy also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dill of help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with great dell of help will call on them again. .............................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pays for itself the first time you use it!! We’ve always gone to Best Buy and used Geek Squad for all electronic set ups in our house!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I took my laptop in for service. Haven’t had the need to use the support but better to have and be ready than not

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help before Covid happened. Hope to get help using my iPad and Mac soon. Will wait until both shots of vaccine are received before getting help in person at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Total Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love having Total Tech support at our fingertips. We have used this service a few times and are happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support FORSURE!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have needed any help tech support has always been there for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support was convenient and easy to use. Geek Squad is helpful and experienced and solved my tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used total tech several times and they always do an excellent job. Well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick fix, over the phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our TV "froze" during an update, I called and the situation was addressed and fixed immediately. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Less stress

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having total text support. I can make an appointment and have my problems fix. The techs are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support team are very knowledgeable and explain everything in detail

    I would recommend this to a friend