Customer Ratings & Reviews

Very helpful! Arrived on time. Friendly and helpful. Worked hard! Set up everything and it worked the first time!!!!! Thanks!

Very good at computer tech support and tune ups. For appliance repairs I’d rate them as poor because I called them for appointment and was told someone would call me back. I had 2 dropped calls while on hold and I wasn’t touching the phone and the agents never called back. The next day I get email saying my appointment was cancelled. I called to find out what happened and was told they don’t fix anything no on warranted in my area (city of 100K residents) I’ll keep it for computer tech support but they get a failing grade for communication and service that’s not computer

the guys do a great job. Go above and beyond to do a great job for you. They want to make sure everything is perfect for you

I am not very tech savvy, so I appreciate having the Geek Squad available to help me with any problems on all my devices!!!

The tech people are wonderful. No problem is too little, too small. There is no snickering over a “ dumb” question.

Comes in very handy when dealing with any cell phone tech problem and helped me set up parental control on tablet for my children. Total tech support made it fast and easy.

I was concerned that I paid for and had the total tech plan for over two years before I used it! Then we decided to upgrade our theater system with all its components and found out through experience that this plan is really worth it, especially when you need help with install. Best Buy does a professional job, and they answer any questions one may have. I feel that I definitely got my moneys worth!

This give me peace of mind to know that my computer and other devices are covered and they are very helpful when i have use them.

BestBuy is simply the best on this. Always get service. Will save you a great headache.

Wouldn't be without it. All BB electronics purchased are covered. Good techs, good service.

This has proven to be such an asset for me. Not being of the tech generation, the help I've been given is so beneficial.

We have used this service several times and have always been satisfied with the service. It is worth having

Have had this service for a couple of years now and has paid for itself many times over and has helped me solve many headaches!

Tech support is always helpful when I have a question concerning one of my devices. I would recommend this service.

I really like my tech support and the ease of speaking with the Geek Squad or making an appointment with any issues.

Tech support is a must for me. I take my Surface in every six months to have the Geek Squad clean it up. Thank You!!!

best thing ever, they know what they are doing. They are neat and very knowledgeable.

Always very helpful and get what I need done. Technician are very knowledgeable.

We have two homes, one in Florida and one in Massachusetts. We purchased tech support for both homes and it's the best thing we have done to get connected. The Florida home is a new build and the techs have come out to help with each and every item we purchased. They even help trouble shoot issues with the Cat 6 that the builder's electrician messed up. Can't say enough. My husband and I recommend the Geek Squad to help solve any tech problems one may have. No more stress trying to figure it out ourselves!

Great investment. Totally recommend getting this package to manage installation and setup for all your tech equipment.