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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,222 reviews
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having total tech support they are super helpful and are always ready to assist me with any question i have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide top-notch support no matter what device I bring in or what the issue happens to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the purchase. Quality and professional installs for things purchased from Best Buy. I enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the setup and the quality i recieve. Bestbuy geek squad and best buy in general is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the services this plan provides it pays for itself. The chat service for computer assistance is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use them when my computer got hacked and I thought it was a goner but the Geek squad revived it and got it working like new again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t do without it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is indispensable to me. They are there when I need them and knowledgeable as compared with any IT department I have been around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always there to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tec is always there. Always helpful. I would not know how to live without them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works out to be a great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out to be a great investment. Safe and secure feeling to know the Geek Squad and Best Buy has your back! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had total tech for years and it more than pays for itself !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS - ROG Rapture AX11000 Tri-Band Wi-Fi 6 Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Rapture AX11000 Tri-Band Wi-Fi 6 Router is a very good value if you use it to it's fullest features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is great if you purchase mostly from Bestbuy. Gives you discounts on geek squad and typically free installs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy having the Geek squad at my disposal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and frendly whin I have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech support at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my total tech support. Great value. Eases my mind that I have protection for all of my devises.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Renewed it twice so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us many times over. Used five times last year for all of our devices and paid for itself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful with any problems I may have with my computer. Always friendly and eager to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using tech support for years and they have always done a great job on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is always very willing to help with whatever problems or questions. Very knowledgeable and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this service, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have every gotten for help. They are always helpful and also offers discounts on other services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with their service. Very polite and professional. They have always been about to address any issues.

    I would recommend this to a friend