Customer Ratings & Reviews

This plan was very helpful in restoring my computer after it was compromised

I have used tech support when needed and they have always been good. Because I had purchased the total warranty/support on my new laptop, when the hard drive went out in an older laptop they replaced it for just the cost of the hard drive and no other labor charges. I just keep the older laptop as a backup.

I am unbelievably satisfied with Best Buy Total Tech Support. I trust the guys (and females) at Geek Squad 100%.

Comfort level to have ability for Geek Squad assistance 24/7 good. Changes to Total Tech are great

This actually reduced my overall payment. However, i did not get to use it much but it is well worth it.

Great Buy and worth it if you have several projects, I was able to get 5 TVs mounted and repairs on my gadgets.

I like the Tech. Support from Geek Squad. So far problems have been resolved. Personnel are courteous and patient.

This is the best value for the money any where. It covers all your computers and cell phones. Great service.

I liked saving on my protection plan. Worked as advertised. Geek squad is very friendly a d helpful.

Its nice to have total Support on all my technical products and appliances. Best Buy and total check make it seamless and easy.

I loved all the savings the Total Tech Support gave me. It helped with the products needed to install our new Tv

I like the idea of being able to have a technician to help me with my product over the phone. The Total Tech Support is a good service and is worth the price. Thank you

i always buy apple protection plan. they cover everything, except water damage. wonderful.

I liked having this protection plan. It gives me confidence in keeping my machine running well.

Total tech support is like having insurance for your tech needs. In store and phone support personnel have been very helpful.

Purchased kitchen appliances and did not have to worry about paying for Installation. Webroot Computer features Included.

It’s a good feeling to know that I have 24 hour total text service available to me that’s a good feeling

This is a great program. It is especially good if you run into problems with your tech equipment and they can install at a reduced price

I have been a member of total tech Support for many years. I like the professional service, the knowledge, the helpfulness of all the squad members who have provided service to me. The service is getting better and better. I am 86, got my first computer in 1980; used to know and do it all. Changes have been too fast for me, Geek Squad helps me be able to stay, at least, able to do what I need. Many thanks to all of them.

This plan has paid for itself by covering virtually every electronic device in my house and not just what I purchased at Best Buy. Recently I used the in-home service to install a second WiFi mesh extender on my network which requires more network expertise. With the plan the fee for this service was very reasonable and well worth it, especially since the agent spent the extra time to make sure everything worked properly and cleaned up some other minor network issues in the process.