Customer Ratings & Reviews

Has been a good value for the entire family. Appliance installs, tech support on our computers, cell phone support. Worth renewing.

The guys that came out to install my equipment we’re knowledgeable and clean. I recommend this support.

Best total support I ever had. Call up and make an appointment, take it in and they take care of everything.

I had both my laptop and desktop serviced by Geek Squad techs. I am completely satisfied with the service an knowledge of the staff.

Terrific life saver for all my devices and a great resource when needed.

Best purchase we've made. With Total Tech, we saved over $2000 on our appliance purchases, got free delivery and installation, and haul away of our old appliances. The "tech support" for our phone purchases and computer needs, not to mention the annual anti-virus subscription was just a bonus. We renew every year. It has always been a worthwhile purchase.

I think the product overall is excellent. Geek Squad did a great job helping us with technology issues over the past year.

Best support in the world. Geek Sqad is really a Total Tech Support support system. I love the Geeks!!!!

Totallly worth it! When I first had the Total Tech Support, I also had to purchase warranties on things like laptops, video games etc. Now they have changed it and not only do I "not" have to purchase those additonal warranties - but I can also use the total tech warranty instead of an expensive Apple Care warranty. If you have a lot of tech - get this!

I have not be unhappy with this purchase I have had this support for over 5 years now. Money spent well.

This is a nice program. It gives you peace of mind that you will get the support you need when you need it.

With my recent move I needed help with all My electronics being installed and this service here paid for itself and then some

I was having a hard time finding a plumbing company to come install my gas stove and gas dryer. I had completely forgotten that my Total Tech Support includes service of all my tech and appliances NO MATTER WHERE THEY WERE PURCHASED. Very convenient. They were able to quickly schedule service techs to do the work, and even charged less than any quote I had received from plumbers. Great job, Best Buy!

I can always count on the great tech guys to answer all my questions and solve my problems

I have had for a couple of years now. Worth the annual price for piece of mind. They are very helpful.

This tech support has paid for itself many times over. The technicians are very supportive and knowledgeable.

Helps the kids when they are away at college and need to determine why the laptop is not performing correctly.

Great savings on delivery and installation plus tech help is there if and when you need it Good deal

Well worth the price! Everyone I have talked to has always solved my issues, been very knowledgeable, patient and kind.

This plan is paying for itself even during this pandemic. I have been able to drop of my devices and have them repaired.