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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,222 reviews
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    Total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with this product, I take anything tech to them and I always get them fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment to protect your appliances & have a stress free installation

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Tech support is an absolute must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and rewarding because of many benefits and savings on installation and 3 products new or old. Affordable and a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take care of everything with such courteous service and expertise. Recommend them to all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is very useful. We renew it every year as we purchase many items at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tech suppot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always get an appointment or a connection on line for support. Everyone is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great there are a lot of services included in this package that pay out when you use it once

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. Pays for itself during the year. Always very confident they will be there for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool to have always have help at a moments notice and great to work with when we have issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech support to have . Helped in not only tech help but also provide services for installing tv mounts .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have called on them multiple times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally thought this membership was expensive but now am very glad I purchased and renewed it this year. In these days, many odd things are happening with computers. I have called the Geek Squad with many different problems and every time I have been satisfied with their assistance. If I cannot fix the issue, an agent can take control of the computer and fix the problem for you. I have also received discounted prices for protection plans and special pricing for items. Love this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total Tech support has been a good buy for me, They have been helpful when I contacted them. Good service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not be without it, they have problem solved for me on many occasion and it was a relief to have the help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to renew this service. Truly a great service. Get prompt service at a huge discounted rate for being a member.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best investment for tech comsumers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and service is one of the best values in the tech industry. So much assistance, expertise and salvation. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy with Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great experience with their service. I have used their instore or office visit support several times a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech was a great option. I have already used it several times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I really like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I am no geek so it is nice to know there are some out there to help me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Maintenance must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent add for all the items I buy from Best Buy. Never fail me if need technical expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the geek squad install our last two televisions and are very pleased with every they did.

    I would recommend this to a friend