Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,222 reviews
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    I love getting help with all my devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great because I know that they would take care of any problem that I might have with my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great place for general technical support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a go-to place for fixing computer, wireless, tv sound, and other technical issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support is well worth the money. Just one repair or service and it has paid for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life Saver! Able to get so many things done with ease and without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is awesome! I can contact for help with home systems and get the help needed and questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Fixers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect they have solved all of my issues when i have had them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best thing i ever did

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like dental floss it's the cheapest quality insurance going just check out the benefits absolutely the best !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend this program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protection. Agents are really great to work with. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a pretty good job of setting up my system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my Nest Doorbell, helped me in cutting the cord to my tv, and installed appliances I purchased there for a minimum cost. But the main value of total support was that I called about a glitch on my computer system and they hooked me up to my computer protection called Webroot over the phone, which I never installed, even though I got it free with my appliance purchases. They also helped me get rid of an annoying popup screen on my computer every time I signed into the internet. That service, for free, was worth it's weight in gold, and I decided to renew my total support for another year for free help with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total tech support

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. It's so handy to have when i need help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Teck Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the saving on my Total Teck Support. They always take care of any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love the services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a great service that protects my computer and printer. I'm Retired & The Tech has helped me with the installations of my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have ever purchased. A lot of extras and Best Buy covers all my products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support and help from it comes all in a package this is def worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Erick. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful for a low tech person like me. will help on a lot of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love getting help with all of my devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support is well worth the money and gives me confidence

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful --it was a good visit from the standpoint of correcting the problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Technical help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech support has solved many of my issues as I use them whenever I need Technical help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech is a Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan and well worth it. We have used it several times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up our new TV system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership we were able to get our computers and our TV set up great personal and very knowledgeable love the membership

    I would recommend this to a friend