Customer Ratings & Reviews

I love my total tech support. The ease of calling them from the comfort of my home is great. By remotely and safely going into my computer without me ( I can check anytime to see what they are doing) is such a relief. I can do other things such as clean the house, wash the clothes, cook or even catch up on my Netflix favorites. Not only do I have the effortlessness of using it from home but if they need to do an in store repair, they will call me and set up the appointment right then. Happy to be a member.

I love being able to call / chat with Total Tech. I also like the discounts.

I HAVE SAVED MONEY BY PURCHASING THIS AND PLAN ON CONTINUING TO RENEW THIS SERVICE FOR ALL ISSUES I HAVE.

They are aways there for me 24/7. They can resolve my problems and if the first person can't they will send me to the next

So happy to have people to save a technology challenged person from making big messes. Very easy to work with.

Total tech support is awesome, it gives me free installs even on products not purchased at beat buy

The two gentlemen that hooked up my television and surroundsound where outstanding and professional.

Although this isn’t cheap, over the years, I have saved a lot of money using this plan, from free delivery and installation of appliances, free haul away, scrubbing laptops so that I can donate them or give them to friends without worrying that my private information is accessible to anyone.

Total tech has save me so much! I’ve love the discounts and the free installation on TVs

Yep yep yep so love tech support. The Geek Squad is full of awesomeness. Thanks Guys!

In these troubled times it's good to know there is a Geek a phone call away to help with computer issues.

Worth researching; many benefits to this membership that will pay for itself and provide piece of mind.

Love it so far! Have had them do several things recently and been pleased with each.

I love getting help with all my devices - since I am older and not tech savvy - they have been life savers!!

Originally I purchased this protection plan for my computer. I was not aware of all the options this plan offers. While doing some research I found many other services included in this plan, such as car stereo installation, backup camera installation etc. It saved me a lot of money. The only drawback is when it comes to having my computers fixed. Some times the only solution offered is to get a new laptop. The service plan would be better if it was a little more affordable.

Very happy with the geek squad team. Great service and easy to contact

I love this total tech support it’s really helpful for anything. I extremely recommend this!!!

Geek Squad is very good. The tech that helped us twice at the store in the last month is very good. He didn't just take the computer and tell us to come back. He solved a couple of problems and was very knowledgeable. We had the same experience when we went back to pick up computer after the new drive was installed. Price of Geek Squad has doubled from $100 to $200, plus tax, in recent years. But I believe service has improved too.

The savings are great with the protection plan. The Geek Squad is very helpful and always friendly.

Thing I appreciate most is the peace of mind that comes from being able to reach these folks, as well as their skills.