Customer Ratings & Reviews

This is an amazing service plan! You can't go wrong with purchasing this.

Just renewed this plan recently. I am a new home owner, and bought this plan. The Geek Squad has been great with the services I have purchased. Had Bose Surround Sound, tv mounted, and Google Nest camera and doorbell set up in the last year. Very clean installs, and nice people from the Geek Squad. I have recommended this service to my father, he wants surround sound set up on the wall. He will be making the purchase of this Plan.

Excellent plan just in case something happens Your cover. You also get discounts on services.

What can I say? I love my geek Squad!! If I ever have any problem, I know they can fix it

Love my total tech support, one of the best investment, I made has used them throughout the year.

I haven’t had to use it much but geek squad has been very helpful and this purchase paid for itself easily!

Total Tech Support is an amazing service to have and would recommend to others.

Have been in the program for 2 years +. It's everything I hoped it would be.

Purchased when I bought a new desktop. Like any type insurance, good to have when you need it (I've used it twice in 13 months), just hate to buy it.

Have had in my home installs, on line assistance with computer questions, in store assistance with computer and/or fitbit issues and every single time the knowledge, courtesy of associates and training given has been excellent. Each associate has been a good interpreter of my basic, ignorant questions to a tech level that I can understand and learn more at each happening. Best Buy Geek Maintenance is best value of any agreement I have ever had and they have assisted guests in my home also.

This plan is great. It is always good to have peace of mind when purchasing a big electronic product.

amazing great product to have in case you have problems with laptop ect even if you didnt buy it there very helpful

I renew this every year. Great support system. Very professional.

This program is awesome for today's household. It even came in handy when I had appliances installed.

100% Great value. They have alway heiped. They are knowledgable , polite , and friendle.

I love the fact I get Items installed at discount prices, and all the tech services I need on all my devices

Great to have this tech support on our computer system. Would highly recommend!

Always helpful and pleasant to work with!! I've used them in store , on line and in the store!!

As someone who is not tech savvy, I literally can't live without this.

I have used Best Buy's Tech Support for several years and have great confidence in their ability to solve my computer problems. I like being able to solve problems from home without always needing to carry my devices into the store. I also like that they respond to my call for help promptly.