Customer Ratings & Reviews

We bought 4 appliances, so to have this membership was good as it includes they take the old stuff and connect everything until you are satisfied. That is my experience.

Way worth the price!!! So helpful especially when your product Manufacturer is nowhere to be found.

Tech support is needed for our family, 2 in college, 1 in HS, 1 works from home.

Worth buying. Got all my computers scrubbers since buying total twch support. They run much faster now.

over the years, I've used Geek Squad for many problems I incurred with my computer! The usage of tech support has always been most thorough in their assisting with the solving of my problems! They are quite dependable! I would always recommend having these professionals as a partner whenever you might run across problems with your systems! There's an old saying of never leave home without it, well, I'll never be caught without them!

I love tech support always helpful, friendly and they make sure you understand what you need to know

Bought originally for a new computer so they transfer all my old data to my new one...has come in handy and usually friendly service besides one guy, don’t remember his name but likes to think he is in charge and when picking up my new computer had to end up making an appointment to pick it up even though no one was in line and had received and email stating it was ready to pick up! Happened last year way before the whole shut down issues going on now...

I have used the protection plan and found it worthwhile but not overwhelmingly so. On one occasion only part of the requested service was completed and it wasn't worth the extra time needed to re-submit my laptop for the rest of the service. On the next occasion of using the service the requested tasks were completed well. Beyond that, I'd only say the current price provides OK - but not great - value.

Tech support through Geek Squad is 24/7 and absolutely indispensable. Well worth the price and has saved me so much grief over not having a resident techie in the house to resolve my computer issues. These fine people have worked online remotely to fix issues with multiple devices and are ALWAYS so professional & pleasant to work with. Pre-Covid, I used both the online & the store tech support, but now just the online service.

Thank you Total Tech Geek Squad for always being there and fixing the issues or guiding us through!

It is a great value for quality service and convenience.

Have always bought this service. Well worth the money. Great to know you always have help.

Tech Support was very helpful and talked to me professionally to resolve my issue.

Loved support, patience, knowledgeable persons available to take on any /all tech support questions

Great service to have . Can get help whenever you need and not worry about spend too much

They are always there to help me out I don’t know what I would do with out them.

The Geek Squad is available to assist me with technical issues with my laptop, IPhone, printer, tablet, etc.

There are a lot of useful benefits. Take advantage of as many as you can. I should listen to myself.

I can't tell you how valuable this service has been, from small issues to major problems. Money well spent!

The Geek Squad is friendly, helpful, and willing to listen to your problem