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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the protection plan. The Geek Squad rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tech support. Saves me every time as I am not technical, but need my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For total technological morons, and even those that actually get technology, this is a great service! They have helped work out problems on cell phones, computers and networks. When buying a new computer, having the drive cloned to an ssd that replaced the hard drive, loading all software etc at no cost was worth every penny of the service contract. Highly recommend for peace of mind any time a tech issue comes up. Indispensable!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    Geek Squad is wonderful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped me on several occasions, and have always been able to resolve the problems I have encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat is very helpful with new products. Geek Squad is great with recovery from my mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Best Buy Total Tech Support. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Techs worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs have been super helpful and courteous! Glad we have service!

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Always helps and fixes my computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not own computers if I couldn't rely on them for help when I have problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal have used it many times won’t leave home without it,super recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Total Tech Support has been very helpful in resolving all of the various tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resource. We have used it for security issues, printer driver troubleshooting, iPhone issues, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to use and very safe i recommend 100% its good to protect your inversions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love getting help with all of my devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that there is someone there at all times to walk me through with whatever problems I may have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not like super super but its ok they need to make it cheaper cause u hardly use it

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    Life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used several times to fix computer problems. Excellent Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it, you will be a member for life. There are so many benefits.... too many to mention

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ask away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is also courteous and helpful no matter what my issues are with my home computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I've needed assistance, I've never hesitated to call. These guys are great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes electronics easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Backed up my computers for me. Very efficient Coty was the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy; incredible value; worth every penny that you paid for it. Love it!

    I would recommend this to a friend