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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked saving on my Geek Squad Protection plan ... tech is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    I love getting help with all my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. Covers alot. Could possible be less than having one appliance fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Go to for backed in a corner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are informative and very helpful from your questions and problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like getting help with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the plan so much we renewed for another year. The support is great and love the chat option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this since I first got it. They're always there when I need them

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    being able to get help with all with all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my tech support. I can get help with any problem right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the non-computer savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have needed to use twice this year. Quite helpful both times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing I purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision I made. Techs are so helpful. They always answer my questions and help Me fix things

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Gr8 technicians and care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed. Completely commendable. Kind and always seeking best service for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is the best plan that Geek Squad has come up with. I receive not only coverage for all the family computers, but I have a couple of extra light-weight computers I use for "on-the-go" and it covers those. It annually updates all my computers with Webroot which has done a very fine job of protecting against most viruses. My local store has the best Geek Squad tech's and they make this feature the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is included in my plan with my warranty. The techs are great and I have used them several times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Having Tech Support is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support has been a life saver and so glad we have it when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techiesupportandhelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it multiple times and saved us a bundle. Always knowledgeable people to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Supportservices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent peace of mind by purchasing the total tech support. Good practical purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Can’t beat the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support package covers many items and more than pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super program with great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment with any new electronic products! Available and helpful. Easy to get service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assist with any issues, whether I need a TV hung on the wall or my printer setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Giving you peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Great service at a great value! I highly recommend purchasing with any IT product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all technology they have and as friendly and kind as they are they are the best in the USA. They are super

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to run in to the Geek Squad for help on my Mac. The squad is very helpful.

    I would recommend this to a friend