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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,222 reviews
  • Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Total Tech Support gives me peace of mind knowing that if I encounter a problem, I have someone to contact! I recently purchased a new TV and Soundbar. Representatives from the "Geek Squad" delivered and set up those items. The two gentleman provided great service and were very professional. It was so nice to have this service provided by Total Tech Support! This service is definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is the best service program Ever. Professional in every way and great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great!! I never hesitate to call them to check out something on our computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support. If I ever have a problem they are always available with valid and effective support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you aren’t tech savvy. Need to own if you aren’t a tech person

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Total Tech Support I have the piece of mind knowing everything will be taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TOTAL TECH SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service...never an issue when asking for assistance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love getting help for all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Total Tech Support from Geek Squad. They have helped me several times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a little help or just don’t want to mess with certain set ups this is the service to get.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    The Best Tech Support there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support ALWAYS amazing - responsive, kind, efficient, communicative, effective

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Getting help with my devices is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to have. I've used it several times now and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get help when I need it. TTS techs are very supportive and courteous. Never make me feel stupid.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is very good. The technicians are knowledgeable and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big tech user and having this program has saved me more than the cost of the service. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps are great and know the products & most solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST Deal at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive plan that provides the best services and coverages.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We renewed this product because it is worth the investment. The tech support has been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan saved me money, easy to use, a nice insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support is worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support is worth the money. I purchased a new computer and the cost to set it up and transfer my programs and data was more than the purchase price of the tech support itself. Its good for the whole year and covers the labor end of a problem I may have. I'm planning on taking mt computer back for a tech check up and this will cost me nothing unless parts are needed. Ill renew my subscription every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech support is easy to use the people are knowledgeable and the service is good for the money

    I would recommend this to a friend