Customer Ratings & Reviews

Everyone that you talk to is very knowledgeable and very helpful. They are a pleasure to work with

Had Apple product worked on, and issue was resolved and still working good.

Very useful especially when you call in and get a Gerk Squad person who is knowledgeable.

chat support very helpful any time of day, they even came out to my house when I needed help

I have multiple remote start installed on my car’s and with the money I saved on that it was worth it.

Having this yearly Total Tech Support has come in handy more than I realized it would. For the price it's amazingly affordable. I had them come out to set up my brand new TV when I purchased it. They bought the TV with them. I also had them install my Ring Doorbell and they also showed me all the features and how to work it. It's so easy to make an appointment and have them come out at my convenience. What a fantastic service!

I subscribed Total Tech Support a couple of years ago, when I was having some computer issues. I have never regretted the decision, as they have assisted me on several occasions. I have had techs come to my home, assist me over the phone and online, as well as take a smaller device in to be checked out. The cost is affordable and I plan to continue my subscription.

This paid for itself with all the saving from geeks squad protection and other geek squad services

I would be lost without my Best Buy tech support because I am a technomoron.

I have used total tech support for years. I have a total of 3 computers, two desktops and a laptop, covered by this support. The Geek Squad is very knowledgeable. I have my computers checked twice a year. They are cleaned inside and out. When I have had an issue and don't want to bring in the desktop, I have had the Geek Squad work on them remotely. It's a great service and well worth the cost.

They have been to our home a few times and have never made us feel very satisfied. They do an excellent job!!

I first purchased this membership when upgrading my outdated computer. I scheduled an appointment with a Geek Squad pro to address the best way to transfer the old files from my old computer to the new one. In minutes, the tech not only started the process, but reviewed the procedure with me in a simple, straight-forward way that even I could understand. If you aren't a computer expert, no worries. this service will prove invaluable.

will always keep this it covers all my purches and with kids this is great

Good service to have. Tech are helpful and polite. Worth the price.

I am reaaly glad I purchased this, This is the best technical support.

Total Tech Support means that all Geek Squad deliveries and set ups are free. In the past year I have had them do 2 TV delivery and set ups. 2 wall mounts including in wall cabling, 2 AVR set ups, and a half dozen extended warranties. So over $1000 in service at no charge over the annual Total Tech support membership

Worth the money!! Very convenient and helpful! Much needed when you have so much technology

Never worry about needing tech help again, this takes care of all my needs

I like the peace of mind knowing that any tech questions and problems can be answered 24/7/365

Total Tech Support is a good value and one of the best in the business.