Customer Ratings & Reviews

I have used this many times and find it is a good value.

My protection plan is great for my employees and protects many computers.

Technical support have answered my questions and help me with all my problems dealing with everything. I would recommend it to everyone.

This plan is must if you are purchasing electronics from Best Buy. This year, we upgraded our iPads and purchased new devices as well. We received the two year care warranty for each of these with no cost, which was really, really nice. The benefits are more than worth the annual subscription. This is a good deal!

I LOVE, LOVE, LOVE this membership! I was hesitant about paying the yearly fee for it, but I have used it so many times. It's definitely worth the cost. I've taken in my electronics for cleaning, multiple times...even items that were purchased elsewhere. I'm always so happy with the customer service I receive while I'm there. I'll be keeping this membership for life.

So glad I have this service. It's been helpful, particularly with my computer issues!

I like to make sure if anything break it will be covered. that's why I get Gee Squad.

The best bargain at Best Buy. We have had this for many years. I have saved the cost of the service every year in other purchases, delivery and installation. And now I don’t get weekend calls from my brother to help fix his machine. He just calls them!!! Worth the price right there

I can’t say enough about the great service received thru the total tech support!

Have had Geek Squad protection for several years and I feel it pays for itself. They are experts at setting up everything from large TV'S and gaming consoles to work computers and peripherals. Solving issues and recommending helpful additions that streamline productivity. They are alway friendly and professional. Glad to continue having Geek Squad Protection with such a great team.

Total tech support is something good to have. Sometimes it good know some things are already paid for

Chat is very helpful. The protector plan is very good

This is really healthful for them item you get to get in look at or chat with the agent.

I would suggest this service to any and everyone. This is a must have product.

TotalTech subscription has proven to be a great value time after time.

came in very handy when i had an issue with my series four apple watch

It's nice to be able to talk with a tech or have them do house call. They are always willing to help.

Well worth it! It pays itself after using it. This purchased worked and it was as easy to purchase it.

Haven’t used it as often as I thought I would, but glad to know that the option is there a few times we needed it, it was quite professional.

Geek Squad very good at keeping my pc running. They tune it up on a regular basis.