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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad protection and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service protection for all my devices that need technical support

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. they have been helpful on a few occasions I had to bring something in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Support Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek support group is a great added asset for those who does not the knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    TechSupport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind knowing if there is a problem, I only have to make a phone call for service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot function with my electronic devices without the excellent services of the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    service received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service I receive when I take something in for repairs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All of my technical devices are covered under one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a knowledgeable support team when I need it - people I can trust.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional technical plan that is useful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has been a savings every year I have renewed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong getting this because you'll more than likely need it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helps out great with technical issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the service they provide. Everytime i used the service they were very knowledgeble .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal if you actually need assistance with miscellaneous items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product it saved me money on last purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing I have this protection as a solid foundation to fall back on if needed. Thank goodness I didn’t have to use it, but I feel extra secure about having this plan. I buy all of my appliances and any type of technology or video game systems/software always at Bestbuy. It’s worth every cent to feel that the “just in case if anything happens” day comes around than I am fully protected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    webroot installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop virus removed which got my computer to run better

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Total Teck Support, How Does Anyone Do Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bust Buy Total Teck Support Is One Of These Best Services To Have & I Love Having Someone To Answer Questions 24/7 As Well As Assist With Setups Or Trouble Shooting. Plus It Allows You To Have Geek Squad Do Installation At A Price That Pays For The Plan, Not To Mention The Extra Discount You Get Off Of Extended Warranty Protection Through Geek Squad. It's A Easy Choice & Something Everyone Should Have!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love being able to call and get something fixed that i cant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help 24/7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and easy to resolve any problems I may encounter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like total tech. The savings are truly amazing. Which has saved me a bunch of money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used tech support a couple of times and they have been helpful and courteous

    I would recommend this to a friend