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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,222 reviews
  • Rated 5 out of 5 stars

    Great service during the pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your premium tech support is such a good deal and the representatives really know their jobs and answer any questions so I can understand what is going on with any problems I have.....By the Way.....please NOTE....Aaron Sieradzki has helped us out numerous times and he set up my home entertainment sound system. He always helps us out when we have a problem....please pass our appreciation along to him....Ocala Office FL

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BestBuy Total Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Service is a product worth getting. Has helped with servicing my laptops

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best Buy service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the best but service plan. It covers so many things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra safety net is a definite must have for your purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has been very helpful for me on several occasions. Highly recommend the Geeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. I have used it recently to update my home computer

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 3 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted we are having tough times! That being said....a call back from a tech should not be too much to ask. Four calls to the tech and finally called his supervisor who calked us within a day. Supposed to get a call from the tech.....which still has not happened. Lots of $$ spent for this service. Just a call!!!! We can most likely get it done with just a call!! Would I recommend buying this? Yes, because it is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love saving on my protection plan. They’re always so helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    johnetta burkett

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased w/courteous, respectful and patient support

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this Total Tech Support for years and it pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being retired and no longer learning about the latest technology at work, I depend on Total Tech Support to keep my equipment up and running and to install and explain any new equipment I buy. They are professional but personable in responding to my requests for help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks are Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used both online and in-store. Either way it is worth the price to keep my electronics working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I get help with all of my tech questions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the services!! they help with all of my tech questions. They are knowledgeable on so many subjects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't live with out them..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small business and they have been so helpful. I couldn't do with out them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    if you need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is highly recommended due to with the support service , someone is always there to help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is amazing and totally worth it. Must give it a shot!

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. The geek squad has helped me so many times with my computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used geek squad many times. they have cleaned out my husband's computer several times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice getting help with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like protection plans on electronics. Easy to chat withn them. very little wait time

    I would recommend this to a friend