Customer Ratings & Reviews

Total Tech covers many things to keep your electronics smoothly:)

Total tech is very helpful. They help with needs abs wall mounted my tv

Best thing money can buy. i have used it on my pc several times

I liked saving on my protection plan. Tech support was really helpful.

Great to have this tech support option for my products.

With all the included services, this pays for itself each year. I do not have to worry as I can go to Best Buy with all of my repair/maintenance needs. I love having Geek Squad on call and the expert set-up, installation, follow-on maintenance or replace at a one-stop shop (Best Buy!). I have saved money and not had to worry.

I am in my second year of Total Tech Support and thought I would monition my use of it to see if I want to continue it next year. So far, since October when I renewed, I have saved a little over $200.00 which should make my decision easier for next year since it costs a little over $200.00 a year! I used it for 2 phones and an in-home theater repair! They have always been very helpful when I called or they have come to my house.

This is a great service which pays for itself for the services it offers from software to hardware installation from computer, tablet, auto, and appliances. I use this service for all the above for free for computer and auto install or a discount for appliance installation. Can't beat it anywhere for this service. Alone can cost just as much as the total tech support service itself for 1 item.

Love Total Tech support. Great for install prices of electronics and computer support. I renew every year.

I like THiS because it helps with any tech problems I might have. Staff is good.

It is so nice to have the piece of mind that I am prepared in case I need technical help!

I bought a new Sony TV from Best Buy and I also got total tech-support. BB delivered and installed my TV on my old wall mount. Because I had total tech delivery and install was free! Essentially the cost of total tech paid for itself when my TV was installed. Plus there’s a lot of other great benefits. Highly recommend. You can't beat BB customer service.

Best Buy Tech Support service was excellent. They were very knowledgeable, professional and helpful.

A must technology support purchase. I love this service it has come in handy a lot!

We love the work done. It all came together. We recommend this!

Great to have for product support and installations.

i need this. i pay for this so i am not stressed. the people who work there are fantastic

Tech support always have been amazing. I would highly recommend it.

Tech support has provided me with the quality service I need!

This is a reasonably good plan except when I had to make an appointment for one of your techs to adjust the time on my Fitbit which I bought from you. They couldn't give me an appointment for 2 days. I thought that was awful service. It would have taken that tech about 1-2 minutes but he would not do it that day and said to come back. I live 30 minutes away so it's not that simple especially with Covid, etc.