Customer Ratings & Reviews

Having Total Tech Support allowed me to receive service for a problem I was having with my 65" TV recently. My subscription was up for renewal 5 days prior to the problem starting. It reminded me of the importance of renewing my membership subscription. I am happy with the memebership and appreciate Total Tech Support!

Tech support is very helpful to the care of my electronics

I’ve been a Total Tech Support for a couple of years now. The support is great. I get instant service.

This is a great plan if you have multiple tech work that needs to be performed at one price.

I'm a tech guy and love to install/setup most things myself. I really didn't want to go with total tech but when i purchased a new home, i decided to have Geek Squad install my 3 mounted TVs (one was mounted into brick). they did a great job and the service more than paid for itself. I renewed because i get additional discounts on services and products and i'm having them do more work for me this year.

We have used Total Tech Support on more than one occasion and they always solved the problems.

Like all the support I’ve received and even had some TV’s mounted

This product makes it so easy to resolve technical issues. Geek Squad is the best!

Glad to have Total Tech Support as I have used it 4 or more times and it was worth it.

I’m a “big fan” of Total Tech Support. I have used this to have new 4K smart TVs set up, wall-mounted — and I even gave the TV calibration a shot — all at modest costs. Just recently had them … *repair a computer by putting in a new SSD and installing a new version of Windows 10. No charge!! *install a new Linksys develops Wi-Fi 6 mesh router system. Only $49 charge!

I have had this coverage for several tears and it has been so valuable for me to have.

i've been very satisfied with total tech support. that's why i continue to renew it.

Total Tech Support plan is important when you have a computer.

Love this plan! You get so many services with it! Any device in the home is covered! Thank you!

Best But total tech support came in handy when my Sony 65" TV died. I had purchased the 5 year warranty plan with the tv and when it wouldn't turn on the Geek Squad staff came out and tried to fix it, but it wasn't fixable. My warranty kicked in and the Geek Squad guys came out and took the old tv and installed my new Samsung tv.

A few months back and I would have given it 2 stars. the membership was only good for computer repair and free antivirus. I like the improvement, like the added 2 yr purchase protection, I still wish the antivirus was a little more premium and they still did not send me to the manufacturer first when I have a defective product but I guess you can get everything; so it is 4 stars from me. It comes in handy when needed. so it is okay by me.

Wait times for help and for delivery w/ installations are longer. Hope this is remedied soon

I had a computer go bad. Took ti into the Geek Squad. They told me it was the Mother Board, and suggested a device that would left me keep the hard drive and use it externally. It is still working great! With a mother computer, they replaced my mechanical HD with a solid state and it is phenomenal Roy was so helpful and considerate. Best Buy is a no brainer when computer help is needed.

Everyone needs the Geek Squad. They are easy to reach and come in a very short of time.

BEST BUY TOTAL TECH SUPPORTPOWERED BY GEEK SQUAD BEST PROTECTION PURCHASE EVER