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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick year...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year passes too quickly; however, to date the program has served me exceedingly well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has been great. Service has been fast and well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support is great to have and needed if anything goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love getting help with all our devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without this membership. It I our home IT department.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind that I have Support when/if needed all the time, continuity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and peace of mind having geek squad for any promblems I have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best protection got all devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all my devices! Keep them running smoothly and safe!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you need any electronics worked on or a install.

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several issues and they were very helpful in resolving them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always there to help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had excellent service. I always had Geek service to about 99% of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In these times, nothing lasts long. With our Total Tech Support we can rely on the support anytime. Our products have warranties and i have used the warranties and it works 100%. I like Best Buy and we will continue to buy it annually. This is our 3rd year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love knowing support is available

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that I do not have to come out of pocket. This product pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the investment. Techs are good for basic issues. Definitely recommend the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Saticfied subscriber 3 years running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a subscriber to Total Tech Support for 3 years, and I continue to be impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a single women I have been very happy with the help that I have received from this service. I’m not into computers much and don’t like to try to figure things out with them, my profession is working with people. Total tech has been extremely helpful for me, thank you for this service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love getting help with my devices, I recommend.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan pays for itself, just the insurance of having professional tech personal available for people who are not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad total tech support, Wouldn’t be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPPORTIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is amazing. No matter how I contact them, they are willing to serve. I appreciate every tech that I ever encountered for assistance. Very professional, respectful, courteous and truly concerned when you have a problem or need help. THANKS SO MUCH Ladies and Gents

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always have this !!! It has been such a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and helpful. Never regretted.will renew again

    I would recommend this to a friend