Customer Ratings & Reviews

Total Tech Support gas been one of the best investments I've ever made. It started when I bought a new laptop. It was setup to my particular specifications. I have used it for another laptop I own that a local repair shop couldn't fix. Geek Squad fixed it, now I have a reliable backup. I've also used the service for my iPhones and discounts for qualifying merchandise.

The best support I can get. I love it! Sometimes I don't understand what some of the support people are saying but after a couple of repeats, I'm good. I've had one who had an attitude issue but I overlooked her issues because I needed assistant with my computer.

This gets things installed free. Awesome and delivery is free

I really love the Total Tech Support that I get from Best Buy for my computer. The computer techs are easy to work with, explain clearly what is wrong with my computer and what it will take to fix it. They are always timely in getting the job done whenever I have had to take my computer into the store. Thank you, Best Buy, for exceptional service!

Wouldn't be without it for those just in cases of oops

I you have lots of tech, like me and my family of five, then you can’t beat Total Tech. Priority and convenient service options, free Webroot, shopping discounts, free screen protector install services, and more. We use it all and it’s been good to us. Total Tech provides peace of mind knowing it’s there for me and my family whenever needed.

I was very pleased with their help. I would recommend rhe Geek Squad to everyone

This is a very good service. I totally apreciTs this service.

I’ve had this membership for a couple years and it has been very helpful with great customer service. When I had my 75” TV mounted they even suggested a better mount and had it with them. They even had to drill holes in the mount to center the TV due to the studs in the wall. I like having a one stop shop.

The total support is wonderful. Great service. Techs are great

This is my second year with Total Tech service and did not hesitate to renew this service. I needed a replacement TV and arranged delivery, install, including set up of a Roku sound bar, site visit to assess my internet, installation of a Ring doorbell, etc. all of these services together would have cost me much more than the annual fee!

Well worth the money. Dependable, always there. Saves time and money.

I’ve used my membership several times and always gotten my electronics fixed. Most times, it can be repaired by remote online help. The real techs are professional “fix-it” gurus, but a lot of the time the virtual assistant does not understand the problem. Last night, my grandaughter’s printer went crazy printing all kinds of things. She had a college paper due today and needed help. Geek Squad to the rescue! Th tech remotely solved the issue within about 35 minutes. Now that’s service.

I was in the fence as to whether to renew my subscription but then had an issue where I needed a new washer and dryer. I was able to get free haul away for 3 machines and I got a discount on an extended warranty. It was well worth it. Also I get the internet security from webroot which is fantastic! I highly recommend!

Installation of home theater with rear speakers was great.

This support works well. You have to be patient, but the geek squad is very knowledgeable.

This is a totally awesome, cool, radical, totally tubular service!

Use this more often than I expected. Glad I made this purchase.

It's nice to know there are people ready to help when an issue arises.

The best total tech support I’ve tried. Definitely is perfect.