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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Just about issue or concern can be remedied...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with our devices when we are having problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very helpful resource when we are having issues with our TVs, computers, and phones. Working with people that are knowledgeable that we can trust that can resolve our problems is reassuring and comforting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ease and stress free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free for relax that equiptment will be serviced if needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    This service is great for installing my eletronic.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service allows me to have my electronics installed professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support I need I get and I'm treated good and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I renew every year!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is a must have. I get great discounts on many services and installs and the discount you get on the geek squad protection plan comes in handy. They even helped me with support on items I didn’t purchase from Best Buy. It’s completely with the cost for those that make several Best Buy purchase yearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With several services included in my plan I have taken many different devices for repairing. Each tech throughly explain what has to be done or if the device can be repaired. Sometimes the wait is longer than I’d like but it’s expected with the number of people being served. I always make my appointments online so that I can select a time that’s best for my schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it to get coverage on all my techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan pays for itself in maintaining my technical devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people. Very helpful.politely helped me out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful device, I use it every day, I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device, I use it every day, I totally love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased about the computer set up. The technicians were thorough and things seem to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available for assistance. Pleasant and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So helpful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I have these people at Geek squad to help me when Mine crashes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technical Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is critical for someone who needs technical help with their computers, software, printers, monitors TVs and etc. Stop trying to be the computer expert, get Total Tech Support so you can focus on using your technology rather than pulling you hair out trying to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love getting excellent help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like working with the service man he was really great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Helps us out with all our technical needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are great. You will love them. Get ready for sucess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more people that has patience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want it when I need it. Never have been able to get home appt. When I call to ask a question they are so busy that I am asked to make an appt. I do get questions answered at the appt. Time ys and I can't get all the answera I may need. So I have to make another appt.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With bestbuy total tech support you are covered........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and great service from a great compa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service from a great company!

    I would recommend this to a friend