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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6222 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like total tech support this is second time we've had it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY SATTISFIED WITH PRODUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOY THE SAVINGS I GET ALSO TECH SUPPORT HAS BEEN GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Problem resolution

    Rated 5 out of 5 stars

    My advisors on computers issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always resolved my technical problems with computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I use it frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get quarterly maintenence on my devices and it is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I will highly recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment total tect support Great discounts too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option for the technology challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great plan when it comes to helping set up new tech

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best way to keep in top shape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to keep one's electronics in top shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this service since they started it a few years ago now. I have used this for having radios, speakers, subwoofers and amplifiers installed in 3 different cars. I have also used this when purchasing major kitchen appliances. Well worth the $200 a year if you take advantage of the perks of this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great store. Great service. Great product. Thank y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store. Great service. Great product. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend having the Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the appreciation I have for Geek Squad tech support whether in person or live on the phone and remote helping directly on our computers. Having this service is especially valuable as more malware and scam threats are coming through and the computer starts reacting very strangely at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen lady and am not great at understanding technology. Best Buy Total Tech Support is amazing! They answered all my questions, came to my home and set everything up and showed me how to use each purchased item. In store Geek assistance has also been helpful and patient!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great help with my electronics,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy as when you get help anytime of the day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a must have if you're not very tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have like nerdy insurance. i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this warranty. It helps a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech support is great, no worries when I have questions, or something needs attention.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The help is excellant. I feel free to ask any ques

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep getting qualified help. I will always buy tech items from you, because of the good service and help I generally get. Only once I had a person come to my home who did not know how to help me, and left me stranded. Since I had to pay for her to come, I did not call another to finish the simple job. I do still need that same service, however.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you with every problem. Doesn’t matter how many deceives you have they will work on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure with my plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure knowing I have help, when and if I need it. Just this summer, my daughter's laptop needed to be evaluated for running slowly and because of the protection plan, we were able to upgrade her hard drive at a discounted rate and have the laptop brought up to par before heading off to college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome service was able too fix any problem that came up

    I would recommend this to a friend